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Re: Black ink won't print.
Disconnect the printer or at least be sure it is turned off.
I'd do both and reinstall the CD software program that came with
the printer. When the software program asks you to connect the
printer to the USB port, do so and it should again work properly.
Hope this helps. Bud
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Are the ink cartridges installed in the correct colour order?
Have you printed a test page through the printer's own control panel? What was the result?
Open a new document, using the default settings. Key in some test text. Try printing. What is printed?
Hi, you shouldn't have done that, because the color cartridge and black cartridge are not of the same make, what you need to do now is to change the cartridge, get a new cartridge to replace to troubleshoot,let see if it will print.
Check the print properties and verify the black ink cartridge still has ink in it.
Otherwise, you may have a bad ink cartridge. If the cartridge has not been used for a while, the ink gums up the nozzle. You can try cleaning the ink cartridge and slot with alcohol. However, new color and black cartridges may be the best solution.
hi, i was having the exact same problem with my printer. and i also tried reinstalling the driver. after reading your post i decided to see if the printing problem occurred when i used the other colors, and it looks like it's only a problem with the black ink. i printed out a sheet with the text in red and another in blue and they came out perfectly. but the black grid that surrounded the blue text, still looked problematic.
so... that means that the black ink is the problem. i haven't tried putting in a new cartridge. did you say that your problem occurred after you put in a new black cartridge, or did you try putting in a new black cartridge and you still had the same problem?