Question about Umax Astra 3400 Flatbed Scanner

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Everything I scan, the result is black

Hi,
Everything I scan a text or an image, the result is that my sheet is black.
thank you
Lucie P

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Hello Lucie,
From your brief description it sounds like the Scanner Lamp is faulty/blown do you see a bright light that travel up the bed of the glass under the lid when closed if open be careful as very bright if it comes on when scanning.
If you do then you may need to reload the driver for the scanner.
Good Luck!
Paul 'W'
Onyer~EDson(:0)~[>< U.K.


Posted on Jan 09, 2009

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