Question about Brother MFC 420CN All-In-One InkJet Printer

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Print won't print correct colours

When I got to print in colour the colours do not come out correctly. Red come out green, and yellows come out blue. I double checked and the cartridges are all full and in the right colour slots. any suggestions

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If your colors are all in the right slots, I would do a test print. This is usually done by turning the printer off and then hold the form feed button down while you turn it back on. It will go into a test print mode and print out some pages and tell you what lines should be what color and so on. If it test prints correctly, then the printer is not the problem and I would simply reload the printer driver software again since you may have gotten some sort of gliche in the software driver. Normally that will correct the problem. If the problem comes out the same in the test print pages then go through your setup procedure on the printer itself per the user manual. If the problem persists then it is a problem an input/output color processing IC on the main board and you will need to take it to a repair shop. Good Luck and God bless.

Posted on Jan 08, 2009

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