I have an acer laptop...ram-256;memory-40gb my cd driver is corrupted and unable to read cds. a dangerous virus(heur) alongwith some other malwares and trojans have affected my system files especially my .exe files.. i need to format my laptop and install a new windows xp.. but as my cd driver is unable to read cds,i cant do it.. please help me out...i am in serious trouble..
Well, if the CD won't read in Windows, and this is due to a virus, it should not affect the drives functionality before windows loads. You will need to use a bootable CD (like the Windows CD) and when you power on hte computer, enter the boot menu (check bottom of screen during power up for the correct button.) then select CD ROM and see if it will boot to Windows Set up. If it will, exit setup, restart windows, back up your data to a jump drive and then reboot with the CD & boot menu selection, and reload windows. Before you do any of this, go to acer's website and download all of the drivers for your computer to a jump drive, you will need them for the windows reinstall
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make sure that the cd rom is getting enough consistent power test all leads that are attached to the cd rom including electical extensions and make sure they have a secure connection or just replace them there might bebad/faulty or your drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cd rom then plug them back in this will activate found new hardware wizard or you might have to uninstall then reinstall your cd rom or uninstall the driver then reinstall for this device hope this helps
Sounds like bad memory. If you have more than one stick take one of the them out and try it again. If it works better than the stick you took out then you have the bad stick. If it's still acting weird swap sticks and see what happens.
you need to work out what is causing the issue. did you recently install something that caused this to happen? try a system restore to a checkpoint before the error occured but be aware you will lose files unless you create a cd image of the system.
Hi, Providing the laptop has not been upgraded then these are its specs >>> The processor is an Intel Celeron M 360 1.4GHz The hard drive is 40GB (upgradable to 360GB) The RAM (memory) is 256 DDR (upgradable to 1GB or 2GB with a BIOS flash) Let the buyer flash the BIOS. The screen is 15 inch
i think your explorer.exe file has got corrupted or has been modified by trogen virus HEUR and hence is malfunctioning..you can try to repair your windows by booting your xp cd and selecting to repair windows....
Unfortunately you'll need that CD to fix the issue, the only alternative is a lengthy process through the command prompt, which isn't even a guarantee. The reason you need the CD is so that you can restore your boot files with a fresh copy, as yours have become corrupted. Replacing the corrupted files is the only option.
I had the same problem, this is what worked for me.... I opened the cd/dvd drive on the side of my laptop and gently cleaned the small laser and hey presto it worked, can now erase,read and play my discs.Give this a try it only takes a few seconds. Good Luck
Disk space is not RAM. RAM is a memory where operating system and software keeps their current state. All disk space used is a message about the harddrive on your laptop. You will have to buy bigger harddrive and change it (you will have to move or reinstall system) or buy an external USB harddrive and move some data onto it keeping the original system in place.