Question about Microsoft Windows XP Professional With Servise Pack 2 (e8503040) for PC

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.exe files got corrupted

I have an acer laptop...ram-256;memory-40gb
my cd driver is corrupted and unable to read cds.
a dangerous virus(heur) alongwith some other malwares and trojans have affected my system files especially my .exe files..
i need to format my laptop and install a new windows xp..
but as my cd driver is unable to read cds,i cant do it..
please help me out...i am in serious trouble..

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Well, if the CD won't read in Windows, and this is due to a virus, it should not affect the drives functionality before windows loads. You will need to use a bootable CD (like the Windows CD) and when you power on hte computer, enter the boot menu (check bottom of screen during power up for the correct button.) then select CD ROM and see if it will boot to Windows Set up. If it will, exit setup, restart windows, back up your data to a jump drive and then reboot with the CD & boot menu selection, and reload windows. Before you do any of this, go to acer's website and download all of the drivers for your computer to a jump drive, you will need them for the windows reinstall

Posted on Jan 08, 2009


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