Question about OKI C5150n Led Printer

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OKI c5150n I get an error that the printer cannot detect the C drum unit.

I installed new drums for all colors in my printer. Ever since installing these new drum units I continually get an error that the printer cannot detect the Cyan Drum unit. This also causes a paper jam. I have to open the top of the printer clear whatever paper is stuck at the point of the C drum, lift the C drum, open the front of the printer to clear any paper that may have fed and then close everything. Sometimes this clears it up for a few pages to be printed and sometimes I have to open the top again and lift the C drum and put it back in so that the printer can detect that it's there. Is there are way to reset it? Could it be a defective drum unit? I tried contacting the company I purchased it from but never did get a response. Any help is appreciated. Thanks,

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It sounds like a defective drum unit. Also make sure you are using genuine oki supplies.

Posted on Jun 26, 2007

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