Question about Microsoft Windows XP Home Edition

2 Answers

Uninstall SP3 I have been unable to install HP software and have been told by them that it is because I have SP 3 and I should uninstall and revert to SP2 but that I should have help doing it because I may crash my computer if I just uninstall it. Can you help with it?

Posted by on

  • 4 more comments 
  • roseack Jan 09, 2009

    I went ahead and did it and it worked without problems. Thanks for your encouragement. Turned out it didn't help the HP problem, though. I just purchased an HP Officejet L7680 because my 7110 died. HP's new answer (many hours of phone tech support later) is that my computer is too old. Now I am having trouble re installing the old HP 7110 software because, even though it was all uninstalled, there is something left that the install disk picks up and tells me it is already the I can print but not fax or scan....some days it just doesn't pay to try....I'm giving it up for tonight and considering new options in the a.m. Thanks for your response.

  • roseack Jan 09, 2009

    Microsoft XP Home Ed Version 2002 SP2

    Computer: Intel (R) Pentium (R) 2.40 GHz

    2.39GHz 1GB RAM

  • roseack Jan 09, 2009

    The latest advice from HP is that it is a problem with my BIOS settings.....USB emulation since the computer is old. I did notice on one of the last reboots I did that when the HP printer was attached with the USB cord, that the computer would not reboot....when I disconnected the USB, it went right ahead and rebooted fine....gave me a heart attack though.

    I do have Norton running and use 2 spyware programs. I use the computer for work so I am very careful about that stuff.

    I think that I will look around at computers this weekend, because I probably am working on borrowed time, considering that I use it constantly. I haven't seen many problems like this with the HP 7680 printer, so it probably is my computer, but I'm not willing to make any more changes at HP's request. I can print but not fax or use the HP software (the major advantage of this printer).

    I appreciate your responses on this. It's nice to know there are people out there willing to help.

    Thanks again.

  • Sean Osborne
    Sean Osborne May 11, 2010

    According to HP's website, your computer is far faster than the minimum requirements for this printer:

    "Microsoft® Windows® 2000 Service Pack 4, XP Home, XP Professional
    (32-bit): Intel® Pentium® II or Celeron® processor, 128 MB RAM,
    Internet Explorer 6.0, 280 MB free hard disk space; Microsoft® Windows®
    XP Professional x64: AMD Athlon™ 64 or Opteron™ processor, Intel® Xeon®
    or Pentium® processor with Intel® EM64T support, 128 MB RAM, Internet
    Explorer 6.0, 280 MB free hard disk space; Windows Vista®: 800 MHz
    32-bit (x86) or 64-bit (x64) processor, 512 MB RAM, Internet Explorer
    7.0, 790 MB free hard disk space; Adobe® Acrobat® Reader 5 or higher;
    With Windows Vista®, some features may not be available"

    Clearly there is another problem with your computer. Often malware (spyware, adware, viruses) or a corrupted operating system can cause software to install incorrectly.

    Do you have an antivirus program on your computer, and if so, what is it?

  • Sean Osborne
    Sean Osborne May 11, 2010

    I'm not convinced by HP's answer about your computer being too old, but maybe.

    Right-Click on "my computer" and click "properties." Post here what it says under "Computer."

  • Sean Osborne
    Sean Osborne May 11, 2010

    What is the software from HP that you are trying to install?


2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert who has answered 20 questions.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 33 Answers

You're welcome.

Just in case you want to fool with the BIOS settings, you can get to BIOS by pressing either F1, F2, or DEL when the computer first starts. Most computers tell you to "Press [key_name] for setup." Myself, I just press all three in order over and over while the computer starts, until I get into BIOS.

Once in BIOS, you can look around without changing anything. BIOS always has the option to "discard changes and exit," so even if you accidentally change something you can get out safely.

Good luck, and enjoy!

Posted on Jan 09, 2009

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 53 Answers

In order to remove SP3, just follow the directions as put forward by MICROSOFT, in the following support link.
Even they don't mention anything about crashing the pc, so hopefully it won't happen.
They give you three ways of doing it, and one last option if the others don't work, but they should.

Posted on Jan 09, 2009

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

How can I download the update software

Hi there,

Yes, there is now a Service Pack 3 available.

Click on your START menu, and you should see a "Windows Update" icon (within the Start Menu).

Click the Windows Update icon and this will open a new browser, taking you to the Microsoft Update website.

From there, you will be able to follow the instructions and the site will search your pc for the appropriate updates. Click on the 'recommended' updates, which should install SP3 for you.

Good luck...


Jan 13, 2012 | Microsoft Windows XP Professional SP2 for...

1 Answer

Windows XP sp 3 Product Key

Windows SP 3 is an update for windows. It does not need any product key. Try to uninstall and reinstall the SP3 by going to the Add/Remove programs in the CONTROL PANEL. downlooad the SP 3 in the microsoft website.

Apr 25, 2011 | Microsoft Operating Systems

2 Answers

Slow pc performance xp sp3

Ya I Have Also Faced The Same Problem with XP Sp 3

Try to uninstall it then your pc will run fast

Jan 26, 2011 | Operating Systems

2 Answers

Problem downloading sp-3 for my xp sp-2 installation

well you could turn on windows update and have it download SP3 on its own, or you could get it directly from the microsoft website, but do know that if you are running the 64 bit version of XP you can't get SP3.

Oct 23, 2010 | Operating Systems

1 Answer

Downloaded Windows XP Update SP 3. Now system

When you installed SP3 it was also placed into Add/Remove programs, (In control panel). Boot the system and enter safe mode. Uninstall SP3.
See also Microsofts instructions on how to remove SP3;

Did you find this helpful

May 21, 2010 | Microsoft Windows XP Home Edition

3 Answers

I want to install xp sp3, but not sure.some people are saying its not worth it, or you get alot of problems. should i stick with sp2 or get updated to sp3? please help. thanks

sp3 is an essential download,yes you should get it .its bugs have been worked out.its also critaical to keep your pc safe from hackers and such.Shouldnt have a problem with it,but even if u did just uninstall it..

Sep 22, 2009 | Microsoft Windows XP Professional

1 Answer

Hi sir;i am Mr Joseph,please help me with a setup of windows xp pro sp3 french version..

Hi! You first need to download and install the Sp.3 multi-language support pack (here), then install Sp.3 (you can get that here). Good luck.

Jan 16, 2009 | Microsoft MS Windows XP Professional SP2

1 Answer

When I connect my JVC Camcorder to the computer it stays connected for a few seconds and then disappears suddenly.. It is connected through a Firewire connection. All this began after installing SP3

You can uninstall SP3 and see if its working. In case its working and you also want to install SP3 then first uninstall the software of your camcorder from the computer. Install SP3. restart your computer and then reinstall the software for your camcorder

Oct 07, 2008 | Microsoft Windows XP Professional With...

1 Answer

Is there a way how to revert back the SP3 to SP2 for windows XP without reformatting the computer?

you can try by reinstalling the software again, if the problem is not solved then you have to uninstall the sp3 and stick to sp2

Jun 17, 2008 | Microsoft Windows XP Professional With...

2 Answers

Office XP Service Pack 3 (SP3)

u can download the sp3 from the microsoft web site

Mar 16, 2008 | Microsoft Windows XP Professional

Not finding what you are looking for?
Microsoft Windows XP Home Edition Logo

Related Topics:

95 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Operating Systems Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Scott Fryer

Level 2 Expert

80 Answers

Carlos L. Burgos
Carlos L. Burgos

Level 2 Expert

508 Answers

Are you a Microsoft Operating System Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides