Question about Microsoft Windows XP Professional With Servise Pack 2 (e8503040) for PC

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I have acer laptop..ram-256,memory-40gb. my cd driver is corrupted and it is unable to read cds. a dangerous virus(heur) and some other malwares and trojans have affected my system files specially .exe files. i need to format my laptop and install a new windows xp.. how can i do it when my cd driver is unable to read cds??? please help me out....i am in serious trouble..

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  • Aniruddh Chatterjee Jan 08, 2009

    travelmate 2400 series
    model no.-FL50


  • Aniruddh Chatterjee Jan 08, 2009

    i am sorry...i am not so literate about computer...can you please describe me in a placid language

  • Aniruddh Chatterjee Jan 08, 2009

    how to buy a cd drive for my laptop??

  • Sean Osborne
    Sean Osborne May 11, 2010

    What is the model name and number of your Acer laptop?

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You will need to buy a new CD drive for your laptop. They are fairly easy to install. If you want help finding a CD drive, please reply with your exact model number (i.e. Travelmate 2410, Travelmate 2420, etc). If you need help installing the CD drive, please ask.

Posted on Jan 08, 2009

  • Sean Osborne
    Sean Osborne Jan 08, 2009

    I need the exact model number of your laptop to help you find a CD drive.

    It should be written somewhere on the laptop. It will say Travelmate 2410 or something similar.


  • Sean Osborne
    Sean Osborne Jan 08, 2009

    This might be an easier way to find the drive: please remove the CD drive and look for the model number on the CD drive.

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Inter change the system bus
or check the jumper setting properly

Posted on Jan 08, 2009

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7 Answers

Computer frozen does not respond cannot reboot


Laptop or Desktop? Try disconecting all power wait about 30min the repower, Also hold the power button (while unpluged/no battery) for about 30 sec. Then try putting the power cords back in and power up as normal. Hope this may help some, once in scan the system from virus or malware issues. Good luck

Jun 25, 2014 | Microsoft Windows XP Home Edition

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It restarts automatically and reboots continue.........


You probably have a boot sector virus and/or a corrupted bios. you should stop trying to boot normally, as you could damage your hard drive.

Try booting into safe mode. If you succeed, download malware bytes and scan to try and clear the virus. If this will not work you need either bootable operating system CD or DVD or bootable boot repair utility (Norton Bootable Recovery Tool).

If you have vital data on the laptop, you can remove the hard drive and use a hard drive dock or external hard drive caddy to back the important data up onto an external hard drive, but for that you need another computer (or a long session in an internet cafe).

For the future, if you want value for money, avast! fee edition version 6 is a perfectly adequate antivirus as long as you have some additional anti spyware installed (malware bytes/superantispyware/spyware terminator/spywaredoctor are all good). If you're willing to pay, get Kaspersky Anti Virus, use a different browser (google chrome, firefox, opera, safari, etc.), do regular scans, disk clean ups, registry editing and hdd defragmentations, create regular restore points to resolve minor system corruptions or crashes and use your anti virus to create regular custom made Recovery Disks on an over writable cd-rw or dvd-rw when your pc is running well, for major system corruptions or crashes or failures.

Back up important data to 2 separate external hard drives (one regularly connected, one connected only occasionally and kept separately as an archive - an insurance policy). be sensible when browsing new, unfamiliar websites. Be particularly vigilant on danger sites such as file sharing, social networking. develop the habit of keeping your mouse cursor near the blue return arrow, top left to quickly leave a web page showing initial signs of infection. do not be seduced by unsolicited free security scans and downloads while browsing.

If you see signs of infection starting and leaving the infecting page doesn't stop it develop the habit of a quick sequence of closing all windows and dialogue boxes with the red button x top right, then, if necessary, killing your router with the power switch, then ctrl+alt+del>task manager>end process, then set anti virus to do a boot scan, then restart the pc.

An anti virus is like a motorcycle crash helmet. It is not a guarantee that you will not suffer serious damage, your real safety relies on foresight, preparedness, vigilance, care, precaution, common sense and calm, swift, considered, practiced reactions in the face of danger that you employ while riding the bike. The helmet is just an extra element of protection and reassurance. An anti virus is the same while using a pc.

Finally, if your pc has vital data on it for work or other important functions, then use the main pc for important things and, if you can afford it invest £170 in a net book for fun, frivolous, non-essential browsing and downloading.

Hope this helps.

Good luck.

www.malwarebytes.org
www.superantispyware.com
www.avast.com
www.norton.com
www.kaspersky.com
www.softpedia.com

Aug 02, 2011 | Operating Systems

1 Answer

My cd rom is unable to read cds and there is error in cd-rom driver....


If the Cd rom driver has an error, you can check and know if it has an error. Click on start, Control Panel, System, for windows xp, click on Hardware and then device manager, try and look to identify if your cd rom driver has a question mark on it or a yellow mark, if so, this means that the driver is corrupted, you need to uninstall it, right click on it and choose uninstall, after restart your computer.
for windows 7 and vista click on start, control panel, system and device manager, do the rest as explained earlier.

Jan 07, 2011 | Operating Systems

1 Answer

I NEED TO CLEAN THE ACER NOTEBOOK APSPIRE OF ALL ITS MEMORY AS VIRUS ATTACKED HOW DO I DO THIS PLEASE


1. Install a AntiVirus program, update the and run a full scan & remove the infected files. (For free programs you can use AntiVir or AVG) -> Search and download from the net.

2. Install Malware/Spyware programs, update & run a full scan & remove the nasty files found. (For free programs, you can use Malwarebytes Anti-Malware & SUPERAntiSpyware)->Search and download from the net.

If your Laptop infections is very serious, do the scanning in "Safe Mode" & remove any found "dangerous Files".

Hope it helps.

Oct 26, 2010 | Operating Systems

2 Answers

I recently reinstalled windows vista home premium on my Acer Aspire 6390. I don't have any of the cds that originally came with the laptop, and was forced to use a different vista install disk. Now i...


Find another computer with a USB port and Internet access.
Find a USB memory-stick.
Access the manufacturer's web-site: http://www.acer.com
and search under "support" for "Aspire" and "6390".
Download the device-driver for the wireless adapter to the memory-stick (or burn to a CD-R or CD-RW).
Move the memory-stick (or "burnt" disk) to your Acer computer, and install from there.
Voila! Internet access.

Oct 10, 2010 | Acer Operating Systems

1 Answer

I need a help how to fix error message coming after starting my windows... "there was a problem starting C:\program files\windows nt\jpeojtix6.dll could u help me please?


From your starting message, most probably your system is infected with "dangerous objects" like malwares, virus, ...etc...

Read this thread, here, to remove "dangerous objects"

Install any antivirus program, update and scan your PC.

Jul 19, 2010 | Operating Systems

4 Answers

Blue Screen error when formatting my laptop.


try to change the xp cd with other xp cd
i ecountered this problem a long time ago

Jul 09, 2009 | Operating Systems

1 Answer

BLUE SCREEN ERROR CODE OxOOOOOO7E IN XP


If you didn't yet then upgrade to SP2.

Update drivers for all hardware, in most cases this is a driver conflict.

If that didn't solve the problem then scan for viruses with AVG.
http://www.download.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html?cdlPid=11006019
Scan for malware with Anti Malware.
http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html?cdlPid=11004434
Scan for broken registry entires with Registry Mechanic.
http://www.download.com/Registry-Mechanic/3000-2094_4-10190447.html
Let all 3 software repair/remove the errs they find.

If the problem is still not solved then reseat the memory stick to another slot, since 7E with nt status code c0000005 (access violation) could be caused by faulty RAM. Clean the dust inside the PC.

If it still crashes, downclock the RAM.

If it does not resolve the problem, replace the RAM

I would use a bart pe disc or a linux live disc and back up your data first and then re install and install latest drivers, SP 2 etc and see if it does it again.
backing up your data and re install would be easier

Apr 18, 2009 | Microsoft Windows XP Professional

1 Answer

Dvd driver or fat sys problem


do check if your drive is broken!
defrag your harddisk, to speed it up a bit.
do state which cds and dvds your drive does not read, if theyre burnt one's, then your drive may not support them or they have not been finished properly.
get the freeware burnatonce tool, install andrun it, find out which cd/dvd types your drive supports via tools/device info, it'll tell ya!
now check the cd/dvds if they match or not.
good luck

Feb 28, 2009 | Microsoft Windows XP Media Center Edition...

1 Answer

.exe files got corrupted


well, if the CD won't read in Windows, and this is due to a virus, it should not affect the drives functionality before windows loads. You will need to use a bootable CD (like the Windows CD) and when you power on hte computer, enter the boot menu (check bottom of screen during power up for the correct button.) then select CD ROM and see if it will boot to Windows Set up. If it will, exit setup, restart windows, back up your data to a jump drive and then reboot with the CD & boot menu selection, and reload windows. Before you do any of this, go to acer's website and download all of the drivers for your computer to a jump drive, you will need them for the windows reinstall

Jan 08, 2009 | Microsoft Windows XP Professional With...

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