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10yr whirlpool toploader wash machine no spin/agitat. but works?

10 year old whirlpool top loader washing machine heavy duty super capacity plus stopped spinning and agitating inside where the clothes go. when I run a cycle it goes through all the cyles, fill, rinse, drain, spin, end, but it is not agitating inside where the clothes are and it does not spin. It sounds like it is agitating and spinning but the clothes come out all wet. What do I look for and do I enter the bottom , back, or inside the lid to view the interior parts?

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When the clothes are wet at the end of a cycle, check these:

Motor coupler
Spin cycle
Siphoning
Water-inlet valve
Motor coupler To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning: 

  • If it's spinning when you lift the lid, the coupler is fine.


  • If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely.


Spin cycle If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component. 

Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician.

Siphoning If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.

Water-inlet valve Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve. 

Posted on Jan 08, 2009

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