I can't get the paper to feed into printer at all, then while trying to fix a long piece transparent piece came undone from inside the printer, I don't know where this piece goes, but now printer makes a load noise
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Re: paper won't feed
If that long piece of transparent film has any visible lines in it like a ribbom cable then that is exactly what it is. I do not recall any piece like that acting as a dust cover or shield. You will need to disassemble the printer and take all the covers off. You probably only had a piece of paper stuck in there to begin with. Once the covers are off and you can see the platen the part that actually moves the paper through you will see what your problem is and be able to see where that transparent piece goes as well. God bless.
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Thank you for your lengthy and informative question that does help.
My first thoughts:
Did you try and tell the driver what particular type of paper you wanted to print on such as none Xerox recommended.
A thought just occurred if you were wanting to print transparencies then the printer would have to print strong colours at 100% because once you place the image on a OHP the image would look really washed out.
All the Xerox printers I've ever worked on don't have sensors that look at the opaqueness of the media, they do however have transparency sensors because once the edge of the paper has been detected a jam could occur, so lever type sensors are used to actually feel the media.
There could be a foreign object or torn piece of paper that's stuck further inside the printer mechanism path. Try using a flashlight and inspecting any access or clean out hatches. Sometimes something will be caught inside and cause the paper you feed in to crumple and create a jam. I watched a video on youtube giving different ideas on how to fix this problem. Fixing Paper Pick-Up Issues
Disconnect the printer from your pc. Remove the sheets of paper from the feeder. Open the printer cover and remove the cartridges. While the cover is open, check the cartridge area and make sure there are no obstructions in the cartridge carrier's path. Check for any loose transparent strip (encoder strip) behind the carrier. If everything looks fine, close the cover. Unplug and replug the printer into the power source to reset it. When the printer turns on, reinsert both cartridges. Close the cover. Reconnect printer to the computer. Try to print again.
Somewhere, your printer has a sensor (probably a light and a mirror and a detector), to try to distinguish between transparency media and opaque media (such as a sheet of paper).
So, that sensor either has a piece of transparency media stuck inside it, or it is otherwise misdiagnosing what media is between the light-emitter and the light-detector, and thus is claiming that there is transparency media loaded into the paper-tray.
It sounds like you need to take the printer to a qualified technician.
transfer roller that starts the paper and feed that feed the paper. have you had a paper jam and torn a piece of paper off inside the feed mech? i dont remember if this one feeds off the motor or a belt. either way you would have to disasemble the printer to determine where the problem lies. might be more econimical to replace the printer.
the issue can be found when the paper feed rolls in the printer or the internal encoder strip are dirty.
Please try the following:
- open the backdoor of the printer
- also open the front door
- unplug the power chord without shutting down the printer
- now clean the paper feed rolls inside the printer with a soft rubber
- turn the rolls some times (10 tries or so) from down to up
- close the backdoor
- move the cartridge cart some times from one side to the other
- now you see a transparent strip over the metal bar
- this strip you can clean with cleaning alcohol
(be carefully! don't loose the strip or take too much alcohol)
- now let the printer dry over night (let it be open)
- next morning, close the front door
- press # and 6 at the same time and hold them
- keep them pressed and plug in the power chord
- keep them pressed until you see "semi nvm reset"
Nice printer.. Hope this will give hints. Considering transparency papers, please try another batch of or a piece of transparency paper. Try to adjust also the graphics preferences (dark to light) aside from transparency paper selection. Have a nice day.
Your printer is politely asking you to please get a torch, and open the lid of unit and thoroughly check inside all over for a tiny jam of paper or something else. I am willing to bet you will find some jam. I would also switch it off, and wait a while before turning on and printing again. Good luck