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Re: No dial tone
The feature you are looking for is called "prime line" or "Line preference" but not "ringing line preference". It is not usually on by default on a multi-line business phone system. Your system can do this but I suspect it's a system programming feature and not something you can set yourself. You would have to have the phone system administrator make the change. Or you may pay an installation company to make programming changes?
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The battery in the handset could be bad . First I would test that the base unit is recieving dial tone by pressing speaker button on base unit. If there is dial tone then problem is in handset or in base unit communication to handset. Try resetting power to base unit. Check manual for any re-initialization procedure. If the base unit is not receiving dial tone then I would test that the phone line is delivering dial tone to the base unit by connecting a known good phone to the line cord. If the dial tone is not present , problem could be in line cord from outlet, outlet, building wiring, or service provider.
After the base unit died I was able to restore power by switching out the power adapter of one of the handsets with the one on the base unit. However, when the power was restored to the base, none of the handsets that previously worked were getting a dial tone. I could only use the phone from the base unit. To fix the handsets I first reset the base unit by pressing the reset button with the tip of a pen on the bottom of the base phone then momentarily removed and reinstall the battery on each of the handsets to allow each to reset individually. In doing so, I got the dial tone back on all previously linked handsets without having to reregister them.
Here's what the manual says:
Changing the Dial Mode (Tone or Pulse Dialing)
Your phone can communicate with the telephone network in two different
ways: tone dialing or pulse dialing. These days, most phone networks use a
method called tone dialing, so your phone comes programmed for tone dialing.
If your phone company uses pulse dialing, you need to change your phone's
dial mode. If you don't get a dial tone or can't connect to the telephone
network, follow the steps below to modify your phone?s settings:
With the phone in standby, press and hold [cid/menu].
Press [vol/ / ] to move the pointer to select DIAL.
Press [select/channel] to set the phone to pulse dialing.
Return the handset to the base. The handset communicates the new
setting to the base, and the base activates the setting on any other
Hope this helps out.
1) When the phone is in standby mode, press and hold the caller id/menu key. 2) Press the vol/ / key three times to select Dial. 3) Press the select key to toggle between Tone and Pulse. 4) Press the end key or return the handset to the base unit to complete the setting. The handset returns to standby mode. This phone also has a feature that allows you to use Pulse dialing to make calls, but allows you to switch to tone dialing for automated systems (like “Please Press 1 for English) here are the steps for that: Initially make your call with the pulse dialing mode. Once your call connects, press the */tone key. Enter the desired number. These digits will be sent as tone dialing. Once the call ends, the tone mode is canceled and pulse dialing mode resumes.
Panasonic KX-TG1050N Cordless Phone. Base handset (No. 1, KX-TGA100N) does not work, no keypad response or dial tone. Green indicator message light ON (should only work with the TG1000N base unit) all the time till battery runs down. Display shows message ?C533?. Can still send and receive calls on extension phones 2 and 3.
Disconnect the phone line leaving the power supply still plugged in. Next page the handset from the base unit hold and press button until it bleeps (remove the handset from the base unit first). press menu and scroll down to register.... press menu .....scroll down to select base... press menu then press 1. This should reset the phone. Failing that you can ring customer services the number will be on the bottom of the base unit.
Quickly, return this Phone is you still have a chance, my small business used this phone for EXACLY 2 years, and now all lines are DEAD, NOT A SINGLE ONE WORKING. LINE ONE AND THREE HAVE NO DIAL TONE EXCEPT EXTREMELY LOUD STATICS. AND LINE 2 AND 4 ARE TOTALLY MUTED.
A lot of my customers are complaining about not being able to reach me in my office.
was having the same problem with the same model phone, and fixed the problem by rebooting the phone – unplugging the
AC and phone cord from the base station and plugging both back it, then removing and replacing
the handset to regenerate the security code.
2/29 Have you registered or re-registered the handset?
"No link" can mean handset is not accepting radio wave of base unit. At Mfgr website pull-down operator's manual and look for registration instructions. Some sequence of buttons will create a radio signal from base (have handset off base) then another sequence of buttons on handset will accept radio signal. If handset has "menu" button, try "menu", then "00" (zero zero) then select an accept or "OK" button. Good luck.