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Xbox live , system is showing as connected to broadband address , but is still unable to access account

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Check to make sure your membership on that account did not run out

Posted on Jan 11, 2009

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Posted on Jan 02, 2017

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I forgot my xbox password


If you can't sign in to an Xbox Live profile on your console, here are other ways to find your Microsoft account OR recover your password.
  • Go to login.live.com and try signing in with what you think is your Microsoft account (email address and password). If you can sign in, the email address and password you entered are valid. Next, go to Xbox.com and try signing in with this same information. If you're prompted to create an Xbox profile, the Microsoft account you entered is not currently associated with an Xbox Live account. Otherwise, you will sign in and see your gamertag in the upper-right corner of the screen. This email is associated with an Xbox Live account.
  • Check your email accounts for messages about your Xbox Live membership (search for messages about "Xbox Live" or "Microsoft billing"). This may help you determine which email address is associated with your Xbox Live membership.
  • If you have forgotten your password, when attempt to login, click the "Can't access your account?" link below the credential boxes and then select "I forgot my password." You'll then be brought through a step-by-step process to recover your account password.

Apr 03, 2014 | Video Game Consoles & Games

Tip

Xbox Live: How to set up Xbox Live


Xbox 360: Setting up Xbox Live

To setup Xbox Live on your Xbox 360, follow the steps shown below:

1. Get access to High-Speed Internet Service (DSL or Cable): Xbox Live Compatible ISPs
2. Connect to your home network, for instructions, visit: Home Networking
3. Once you are connected to Xbox Live follow these steps to create your profile from your console:
  • In the Xbox Live section, select Join Xbox Live, and then press the A button.
  • Press the A button again.
  • Follow the directions on the screen.
  • Select a membership (only a Gold account will allow you to play other gamers)
  • Tips for creating a new profile:
    - When creating a Windows Live ID, use an email address that you commonly use
    - Record your email address, gamertag and password for future reference
    - You can only associate one email address with one Windows Live ID


    on Sep 30, 2008 | Microsoft Xbox 360 Console

    3 Answers

    Unable to gain access to my Yahoo Mail


    Being the main BT account holder, yesterday I found that each time I try to gain access to my Yarhoo Mail the screen goes blank with the words "Server hang up". Other users of this property broad band phone number are still able to connect to their Yarhoo Mail. Even from different computers at different locations the same thing occurs on my email address. My husband has given me his email address below, so I can hopefully see your reply via his laptop.

    Jun 30, 2010 | Yahoo Mail

    2 Answers

    My xbox said that it cant connect and to try again


    this also happens when you recover you gamer tag too many times, its a safety thing, go to live.com sign in an you will have a message follow the steps to re activate your account, sill i know but it worked for me...

    Jun 12, 2010 | Microsoft Xbox 360 Console

    1 Answer

    Paid a years on xbox360 gold membership for my son, xbox is connected to live. I am connected for first month free but my son can not get connected.


    Your son's xbox live account might have no permission to access online xbox gaming, to be able to check and correct this problem try following this steps:
    1. Go to My Xbox and open System Settings.
    2. Select Family Settings, Xbox LIVE Controls.
    3. Sign in using the e-mail address and password you used when you set up your child's Xbox LIVE account.
    4. Select Online Gameplay, Xbox 360 Online Games.
    5. Select Allowed or Blocked

    Jun 10, 2010 | EA Sports Video Game Consoles & Games

    1 Answer

    How do i change my NAT connection from moderate to open


    This one is simple. Find the IP address that your Xbox is assigned by your router, then put it into the DMZ. This also goes for PS3 users who are having trouble with internet access.

    Feb 10, 2009 | Linksys WRT160N Wireless Router

    1 Answer

    ADSL Zoom x6 5590 DNS 360 Problem


    Yes the router assigns an internal IP address. connect it up then using your PC go into the configuration of your router (http://10.0.0.2) and look under system status, scroll to the bottom and under DCHP status you will see a list of all clients connected. Your Xbox will be listed along with its internal IP address.

    Jan 04, 2009 | Zoom X6 (5590) DSL Modem (55900003)

    1 Answer

    Wahat do you do at actiaviton.


    Your free trial subscription code is located at the bottom of the 48-Hour Gold Trial Card included in specially marked Xbox Live-enabled games

    Activate Your Account
    1. Connect your Xbox 360™ to a broadband Internet connection.
    2. Press the Xbox Guide button and, in the Xbox 360 Dashboard, select Xbox Live.
    3. Follow the on-screen instructions to create your Xbox Live Silver account.
    4. Sign in to Xbox Live from the Xbox 360 Dashboard.
    5. Select Xbox Live Marketplace.
    6. Select Redeem Prepaid Card or Promotional Code; when prompted, enter your code, and you are all set to go!

    Nov 23, 2008 | Microsoft Xbox 360 Console

    1 Answer

    Xbox 360 unable to get live


    i cant find out to put the xbox up to this

    Sep 21, 2008 | Microsoft Xbox 360 Console

    1 Answer

    Media access crontrol (MAC) address


    Hi Stevetabor9,



    Finding and Registering Your Xbox Console's MAC Address
    1. Turn on your Xbox console with no game disc in the disc tray.
    2. From the Xbox Dashboard, choose Settings, and then Network Settings.
    3. The 12-digit number at the bottom-right corner of theNetwork Settings screen is the MAC address of your Xbox console. Do not change your Xbox console MAC address; just write it down so that you can use it later.
    4. If you have a direct connection from your Xbox to your modem, you'll have to disconnect it and reconnect your PC to access the Internet.
    5. From your PC, open the following page:
      British Columbia: http://oca.bc.hsia.telus.net
      Alberta: http://oca.ab.hsia.telus.net.
    6. Log in using your Telus Velocity Internet Service account.
    7. Select Manual Registration and Administration of PC's and Devices.
    8. In an available slot, enter the MAC address of your Xbox console, then select Update.
    9. Follow the steps in Direct Connection with Telus to try to connect to Xbox Live again.
    Registering Your Router MAC Address
    1. See your router documentation to find your router MAC address.
    2. Before disconnecting your PC from the Internet to set up a router connection, open the following page:
      British Columbia: http://oca.bc.hsia.telus.net
      Alberta: http://oca.ab.hsia.telus.net.
    3. Log in using your Telus Velocity Internet Service account.
    4. Select Manual Registration and Administration of PC's and Devices.
    5. In an available slot, enter the MAC address of your router, then select Update.
    6. Set up a router connection to Telus and try to connect to Xbox Live again.
    take care

    Mar 15, 2008 | 2wire 2700HG-B Router (2700HGB)

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