Question about Motorola Mobility W510 Mobile Phone

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My MPT version 4 will not recognize all my phone contacts.

I have a W510 that came with MPT version 4. It does a great job of synching my outlook calendar and transfering media files. I tried to use the text message function of the software the other day and it pulled up the ''Select Contacts'' window. I selected ''phone contacts'' where all my contacts are stored and it only pulled up a small portion of my contacts. All of my contact numbers are designated as mobile or home or work, so in theory it should have pulled all the contacts with mobile numbers. Can you tell me why this happened? I manually added a contact from the MPT to the phone and it recognized it, even though the information was identical to a contact that was already in my phone that wasn't being recognized. Thank you for any help you can give me.

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  • jasonsportab Jan 08, 2009

    All my contacts are in PHone contacts....the SIM is empty.

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Do you have some of your contacts on the SIM and some on phone memory? I have used the MPT software for many years and never had any trouble but if you have contacts in both places you might need to adjust the options to view both.

Posted on Jan 08, 2009

  • William Douglas
    William Douglas Jan 08, 2009

    ok that is odd I have never had trouble with the MPT software have you tried re-installing it? If that doesn't work might want to call Motorola support.

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