Question about HP Compaq Presario SR1123WM PC Desktop

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Turned off compaq presario desktop and now it wont turn back on. I used the start menu to shut down. Everytime I press the power button a light flashes over a symbol that looks like a lightbulb. Help

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  • lilmspixie Jan 09, 2009

    none of these seemed to work. I did not have a #4 to try and have not
    had any power outtages since all the clocks were still working when we
    got home. It's a compaq presario s6010v if that helps.

  • lilmspixie Jan 10, 2009

    when u plug the power cord in the green light stays solid. also their is no fan or anything. just the little green light :S

  • lilmspixie Jan 12, 2009

    I made it all the way to the last step where it says if this doesnt work have your computer serviced and gave up. I just bought another computer cuz it was easier but thank you very much for your help :)

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  • 27 Answers

Hello,

Try the following:
1. If connected to surge protector, make sure it's on. If it is, then...
2. Try plugging computer directly into wall and turn on...if no then...
3. Unplug and plug the power cord back in and then try to turn on...if nogo then...
4. If there's a switch on the back of your pc that has 120/240. Switch it back and forth back from 240 back to 120, turn on again...if no go then...
5. Unplug everything from the back of your pc except power cord, keyboard, mouse, and monitor. Try again. If it still doesn't turn on.. let me know. By chance, has any power outage occured or any change been done to pc since it was last turned on?

Dman

Posted on Jan 08, 2009

  • dmantek Jan 09, 2009

    Ok, nice to know the model pc you have.

    Please let me know the following: On the back of your computer, below where you connect the power cord, there is a led. Turn the pc on and let me know if this light turns on and remains solid, turns on and then off, or if it simply doesn't turn on. Also, let me know if your hear the power supply fan spinning.

    Thanks,



    Dman

  • dmantek Jan 12, 2009

    Hello,

    Ok, here's a link to the Compaq website in troubleshooting your power issue. Follow the steps listed on this page and you should find a resolution. Either you will get your computer working or discover you have a bad power supply.

    Here's the link: Compaq Power Supply Troubleshooting

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