Question about RCA DISH Network(r) 311 Satellite System

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No picture on dish tv

Chected dish signal get 70% but it does not show any movement up or down locked on 70%

used tv system test signal ok,phone ok,access card ok,but does say dish may need service.

I hooked this up ten years ago and never had a problem till now. If i get a 70% signal, what can go bad on the dish, and why is it locked on that 70% signal when i know it is normal to go up and down

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  • 67 Answers

Hello,

The 311 receiver is normall a pretty tough machine. Getting a 70 % signal is normal, and it shouldn't fluctuate too much unless you have something like a tree or other obstacle in the way.

85% of the problems with these older systems is the LNB. I see it all the time.

My first suggestion would be changing the LNB (the eye of the dish). You say that your system is 10 years old, and there are a lot of LNB's out there that go bad over time. It may say that you are getting signal, but the quality may be so poor that the receiver may not know what to do with it.

If you have 2 LNB's (separate eyes) on your dish, then you have two singles or duals with a switch 21. I'd remove these and replace them with a Legacy Twin LNB. If you have a Twin LNB, then replace it with another Twin (especially if it has "lot" number printer in the front of it, these are notoriously bad).

I hope this helps you...

Posted on Jan 08, 2009

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Posted on Jan 02, 2017

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Your HDTV is capable of up to 1080P resolution. SDTV (standard def) signals are 480i; EDTV (enhanced def) is 480P; HDTV are 720P, (there is no 720i) 1080i and 1080P. Generally, those modes ending in "P" look better than those ending in "i". 1080i is the highest possible for broadcast TV, but BluRay disks and Directv have 1080P display capabilities.

The double picture you're describing sounds like the TV is set to display only standard or enhanced def signals while the Dish Network box is supplying it with HD signals. You should locate the control for the TV's resolution and make sure it is set to "1080P" and then set the output of your Dish Network set top box to the highest output it offers. Do the same for your BluRay player and any other devices, too.

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Black screen


Possible causes
  • Your TV is not receiving or displaying the signal from your DIRECTV® Receiver.
  • Your receiver has correct guide information, but is not processing video correctly.
  • You are viewing a channel where an upcoming sporting or special event is scheduled or has recently ended.

Solutions
  • Turn TV off and on.
  • Make sure light on front panel of receiver is lit.
  • Press the "TV/DSS" button on the remote control or front panel of the receiver (not all receivers have this option).
  • Reset the receiver by unplugging the power cord for 15 seconds.
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If the picture is black, but the program title and description display in a banner the top of the screen:
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  • Reset the receiver by turning off and unplugging the power cord for 15 seconds.
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