Question about Palm Tungsten E2 Handheld

4 Answers

Erasing the charging sign

After charging my tungstene2. the charging sign does not go away

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  • hunterredfre Jan 08, 2009

    the charging sign is still there.

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4 Answers

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  • Master
  • 2,110 Answers

1
Press and hold the power button.
2
While holding the power button, use the tip of the stylus (or a similar object
without a sharp tip) to gently press and release the reset button inside the hole
on the back of your handheld.
3
Wait for the Palm Powered

logo to appear, and then release the power button.
4
When you see the message that warns you about erasing all of the info on your
handheld, do one of the following:
• Press Up on the 5-way navigator to finish the reset and show the touchscreen.

Posted on Jan 08, 2009

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Welcome to Fixya! Should go away after you Power down then back up. Some have Removable Batteries, If yours does, Remove for 2 Min. after power down then Reinstall and Power On.

Posted on Jan 08, 2009

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If you turn if off and then back on or remove the battery and replace it, the sign should go away. Let me know if it doesn't.

You may also need to upgrade the software

bestdarngood

Posted on Jan 08, 2009

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HI,
Please reset your tungsten and the issue will be solve.I'll let you know the reset procedure for your model.

Posted on Jan 08, 2009

  • 1 more comment 
  • Priya darshan Jan 08, 2009

    A soft reset tells your handheld to stop what it’s doing and start over again. None of your information will be lost. After a soft reset, a screen appears that lets you reset the date and time, if
    needed.



    To do a soft reset, use the tip of the stylus to gently press the reset button inside the hole on the
    back panel of your handheld.
    If your handheld does not respond after a soft reset, you need to do a hard reset.


  • Priya darshan Jan 08, 2009

    If hard reseting doesn't fix the issue.Try replacing the battery.Remove the battery from the back and reinsert it after 10 min. 


    If this doesn't work then do a hard reset but remember you will loose all your data.


    Doing a hard reset
    Only do a hard reset if a soft reset doesn’t solve your problem, or if you want to clear all of your
    information from your handheld.
    A hard reset deletes all records and entries stored on your handheld, including
    the username that identifies the handheld. This is another reason why it's important to
    synchronize often, so you have an up-to-date backup available. Before you do a hard reset, be sure
    to synchronize.
    0
    1 Press and hold the power button.
    2 While holding the power button, use the tip of the stylus (or a similar object
    without a sharp tip) to gently press and release the reset button inside the hole
    on the back of your handheld.
    3 Wait for the Palm Powered™ logo to appear, and then release the power button.
    4 When you see the message that warns you about erasing all of the info on your
    handheld, do one of the following:
    • Press Up on the 5-way navigator to finish the reset and show the touchscreen.
    • Press any other button to do a soft reset.
    Done





    Restoring your information after a hard reset
    If you synchronized before doing a hard reset, you can now put that information back on your
    handheld. However, you may need to re-enter some of your personal settings, as well as your
    color-coded categories in Calendar.



    1 Open the Custom menu in the HotSync® application:
    a. Click the HotSync Manager icon in the taskbar in the lower-right corner of
    the screen.
    b. Click Custom.
    2 Select the correct username from the list at the top of the box.
    Continued



    3 Set the transfer options:
    a. Select an application in the
    Conduit list, and then click
    Change.
    b. Select Desktop overwrites
    handheld.
    This change applies
    only to the next synchronization.
    c. Click OK.
    4 Repeat step 3 for the other applications in the list that you want to restore, and
    then click Done.
    5 Synchronize your handheld with your computer.


  • Priya darshan Jan 08, 2009

    Please make sure you try all the steps i have mentioned.This will fix the issue.I have posted then again below:




    A soft reset tells your handheld to stop what it’s doing and start over again. None of your information will be lost. After a soft reset, a screen appears that lets you reset the date and time, if needed. 
    To do a soft reset, use the tip of the stylus to gently press the reset button inside the hole on the back panel of your handheld. If your handheld does not respond after a soft reset, you need to do a hard reset.



    If hard reseting doesn't fix the issue.Try replacing the battery.Remove the battery from the back and reinsert it after 10 min.  
    If this doesn't work then do a hard reset but remember you will loose all your data. 
    Doing a hard reset Only do a hard reset if a soft reset doesn’t solve your problem, or if you want to clear all of your information from your handheld. A hard reset deletes all records and entries stored on your handheld, including the username that identifies the handheld. This is another reason why it's important to synchronize often, so you have an up-to-date backup available. Before you do a hard reset, be sure to synchronize. 0 1 Press and hold the power button. 2 While holding the power button, use the tip of the stylus (or a similar object without a sharp tip) to gently press and release the reset button inside the hole on the back of your handheld. 3 Wait for the Palm Powered™ logo to appear, and then release the power button. 4 When you see the message that warns you about erasing all of the info on your handheld, do one of the following: • Press Up on the 5-way navigator to finish the reset and show the touchscreen. • Press any other button to do a soft reset. Done 

    Restoring your information after a hard reset If you synchronized before doing a hard reset, you can now put that information back on your handheld. However, you may need to re-enter some of your personal settings, as well as your color-coded categories in Calendar. 
    1 Open the Custom menu in the HotSync® application: a. Click the HotSync Manager icon in the taskbar in the lower-right corner of the screen. b. Click Custom. 2 Select the correct username from the list at the top of the box. Continued 
    3 Set the transfer options: a. Select an application in the Conduit list, and then click Change. b. Select Desktop overwrites handheld. This change applies only to the next synchronization. c. Click OK. 4 Repeat step 3 for the other applications in the list that you want to restore, and then click Done. 5 Synchronize your handheld with your computer.

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the user manual can be found here

http://www.hpwebos.com/us/support/handbooks/tungstene2/en/tungstene2_handbook.pdf


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Here is the User manual for the E2:

http://www.palm.com/us/support/handbooks/tungstene2/en/tungstene2_handbook.pdf


Click on this link or copy and paste the complete link into your browser.
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You will need to do a hard reset...this will wipe all the data on your unit, setting it back to factory specs...be sure this is what you want to do...

1...While holding the power button, use the tip of the stylus (or a similar object
without a sharp tip) to gently press and release the reset button inside the hole
on the back of your handheld.
2... Wait for the Palm Powered™ logo to appear, and then release the power button.
3... When you see the message that warns you about erasing all of the info on your
handheld, do one of the following:

• Press Up on the 5-way navigator to finish the reset and show the touchscreen.
• Press any other button to do a soft reset.

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You will have to do a hard reset...this will set it back to factory specs...you will loose any data that you have added to it...So be sure you absolutely cannot remember the password before you do this...


1...While holding the power button, use the tip of the stylus (or a similar object
without a sharp tip) to gently press and release the reset button inside the hole
on the back of your handheld.
2... Wait for the Palm Powered™ logo to appear, and then release the power button.
3... When you see the message that warns you about erasing all of the info on your
handheld, do one of the following:

• Press Up on the 5-way navigator to finish the reset and show the touchscreen.
• Press any other button to do a soft reset.

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Tungstene2 erasing charging sign


i performed a hard reset,and i still have the same problem plus now i have a touch screen problem.i cleared all information,and when i
touch the screen colors run across the screen.i hope you can help me.the screen is very erratic to touch.some times it work,and some times it don,t.

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