Question about Microsoft Xbox 360 Console

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Waiting on box to be send my son's Xbox in???

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Before you send it off. Check to make sure it is not your power supply. If the light on the power supply (the big box whos cord plugs into the xbox) is red not green spray it with canned air and you do not need to send it in. It will function normally.

Posted on Jan 08, 2009

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18004MYXBOX will give you a printable barcode, or may send you a box to package the console in. Make sure you remove your hardrive and game.

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If your Xbox 360 will not play your games this is because of the sensors on the back of the drive overheating it is not normally the laser.

Luckily you can fix this yourself and get back to your games and to do this you need the proven Xbox 360 Repair guide.

Or you can send it in and they will fix it for you the repair will take about 4 weeks.

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When it says ORANGE on the Power box, that means that the Power box is waiting for the console to be connected, You might wanna try another power box if you have a friend or relative nearby, and if another power box does the same thing, then you can call xbox support to check the warranty of your xbox 360, then send it in for repairs

FYI:
The light on the power supply should be GREEN in order for the console to turn on

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1 Answer

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Amanda70448, Yes it is true that you can send the xbox away and get a brand new Xbox 360 console in exchange. Although technically it is not free as you have to pay for postage,

Here are the Telephone details,
0800 587 1102
or +44 20 7365 9792 from a mobile phone
Hearing Impaired (TTY device):
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If this is of no help all i can recommend to you is to go onto 'google' and type this in "Xbox 360 contact". Then it will come up first result 'Contact us' then click on that.


Best of luck,
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1 Answer

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I recommend sending the machine back, this happened to me and they do not keep records of when the warrantee runs out. I am sure they will fix the machine. If not, have the machine cleaned by a professional but try sending it back first. Once the machine is opened by someone other than XBox professionals the warrantee is REALLY void. They will fix it, in the letter you include with the xbox just say you purchased it within a year (ex I bought this in March of 2007) and it is no longer working. This has always worked for me...

Cynthia

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1 Answer

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Call 1800-4my-xbox: they are usually a massive help with problems that microsoft either wont fix or botch up
Good luck mate
Mick

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