Question about SmartDisk FireLite 40 GB Hard Drive

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Smartdisk firelite Hi my firelite 120gb smartdisk will now not mount on my mac or anywhere else. It used to. I can see it in disk utility but can't see it on my desktop. I've got important files on there I'm not too sure what to do or how to solve it. I might of messed it up as I was trying to have read only privledges on it by going into more info. I hopethere is someone who can help me solve this issue. best regards vim

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  • sunfish2 Dec 26, 2007

    Just a quick note. This problem is not limited to the Mac OS. I have the same problem with the SmartDisk Crossfire on the Windows OS. (I've replied in detail in a similar problem listing.)



    It's a shame because I really liked this drive when I first bought it. It was easy to use the first time. I don't need the data that I backed up on it, luckily.

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Please use a recovery program for mac and then once all files are recovered then repartion hdd in disk utility then copy back all files to hard drive or change your external drive as you are the fourth person to have this problem with firelite hard drive for the mac sounds like a compatabilly issue with mac os systems

Posted on Aug 14, 2007

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1 Answer

Firelite smartdisk does not mount on my Mac


Your drive may be in NTFS file format that is not supported natively by your mac, try looking for NTFS support or reformat your drive to FAT32.

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Go to the applications folder and then utilities open Disk Utility in the left box select you firelite and then clcik on the erase tab to your right. You can then select how you are going to format the hard drive standard for using with Mac only machines is Mac OS Extended (Journaled) or if you want to use with both PC and Macs is MS-DOS (FAT). Then name your drive and click on erase. Hope this helps.

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Try going to utilities in the applications folder, in utilities select disk utility and see if the drive shows up, if so select repair disk after selecting the SmartDisk. If not showing select your hard drive and run repair permissions and see if it helps. Failing this you need a 3rd party disk repair solution like DiskWarrior. The information is still there!

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I have an 120gb exteranl smartdisk firelite that will not mount. I have tried diffrent cables and have repaired my permissions on disk utility (i own a power book mac). Any ideas?


The operating system should automatically recognize the drive.
Take your drive to Radio Shack, along with the cables you have tried.
It is possible that you are using the wrong cable.
Another thing you could try is plug it into another computer. If it works on someone else's computer and not yours, you'll know that you have a problem with your operating system.

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Try to reformat the external hd thru the disk utility.

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Try plugging your hard drive into your mac, open "Disk Utility" select your hard drive in the list on the side, Click RAID, change the Volume Format to MS-DOS (FAT), and it should work.
Hope this helps!

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1 Answer

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well. Open Disk Utility in the Applications folder under Utilities and see if it shows up and possibly mount it from there. Also open the System Profilier (also in the utilities folder) and check under USB - if that's how it's connected.

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