Question about Maxtor OneTouch III 500 GB Hard Drive
Hi, my Maxtor IV external hard drive (500GB) just suddenly stopped being recognized. I was saving files on it last night and it was fine, but when I got up this morning my computer was frozen, and when I rebooted my drive was no longer recognized. I tried removing it from the USB hub and reconnecting, but nothing happened, even when I tried different ports. My other USB connected items are working fine (including another external hard drive).
So I guess I have two questions:
1) How can I get my computer to recognize the hard drive? Keep in mind I'm not a really techy person, so any suggestions should be spelled out in painstaking detail. :)
2) If I can't get the computer to recognize it, how do I get the information off of it? I've got a lot of files on there I'd really like to recover.
You can find a program on the maxtor/seagate site maybe you can fix this with that..
Posted on Jan 08, 2009
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Posted on Jan 02, 2017
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