Question about Creative Labs Zen Neeon MP3 Player

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All music deleted and unformatted! How to fix?

I have a PC at home that my Zen Neeon's programs are on, that I upload music to it from , charge it on, etc. At school one day I had my Zen plugged into one of the Mac computers, because I needed to copy music from it to an external hard-drive to use for a media project. The Mac froze on me, worst came to worst and after much frustration I eventually had to pull the cord on my Zen without ejecting it. About fifteen minutes later, the computer froze again, and -again- I had to edject my Zen forefully. I turned it on to check if it was okay, however.... all the songs had been completely wiped off the player except for one, funnily enough. I plugged it back into the Mac, but all I got in it's folder was corrupted files. Okay, I thought. Just take it home, clean it up and put your music back on. No biggie. Wrong. Plugged the Zen back into my PC at home and not only are the Zen programs not recognising it, but it shows up as un-formatted. What do I do??? I thought about re-formatting it but I don't want to perminately stuff-up the thing and delete all it's software or something. Someone please help .__.

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6 Suggested Answers

6ya6ya
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Posted on Jan 02, 2017

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SOURCE: zen neeon froze

I'm facing the problem too. The only thing you can do is push a pin or straightened paper clip into the Reset button. But dont push too hard as you might spoil the thing. So its good to bring a safety pin along, just in case.

Posted on Jan 13, 2007

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SOURCE: my creative zen neeon 2 (4GB) isn't turning ON

Reset your player, then the player will work fine! To reset your player, push the end of thin object into the "RESET" button.

Posted on Jun 08, 2007

SOURCE: Zen Neeon frozen completely

Leave it alone for a while, then try reinstalling the Zen Program, then plug it in, then rest it, then try to switch it on. It worked for me

Posted on Oct 05, 2007

johnychel
  • 796 Answers

SOURCE: free Installation cd download for CREATIVE ZEN NEEON 2

here are the links.....
1st link,....
2nd link....

if his doesnt work for the device you have....try searching for the absolute name....
thanks

Posted on Feb 12, 2008

keemo68
  • 1263 Answers

SOURCE: free Installation cd download for CREATIVE ZEN NEEON 2

you should be able to go to the manufactures web site they will have the neccessary downloads. good luck.

Posted on Sep 05, 2008

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