Computer recognizes device. I can't load music through windows media. need my music! Please help. i checked compatability with windows media player. I told windows media to sync. nothing happens. I believe I have up to date programs and drivers.
Mario here < cy >. the support for the device from windows is in two parts. The mtp driver and the device usb driver. if you have the factory cd just follow the instractions and you must have xp sp2. I had the same problem. but the media player 10 from the cd is different from some others. . if your computer recognise it try for SURE imesh. it is free and full compatible with allmost any portable device.. (or you can just browse it)
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1...You must download and install Windows Media Player 11 on your computer. NOTE...Some older MP3 players will not work with Windows Media Player 11 or Windows 7 with Windows Media Player 11. If this happens to you, then you will have to uninstall Windows Media Player 11 and install Windows Media Player 10. 2...After you have downloaded and installed Media Player on your computer. 3...Open Media Player on your computer. 4...Install all your music into Media Player that you want to install on your MP3 player. 5...Plug in your MP3 player to the computer using your Data/Sync cord, be sure that Windows Media Player is on. 6...Media player should recognize the MP3 player and sync with it. 7...After it is sync'ed with the computer,you can add the music you have installed into Windows Media Player to your MP3 Player. Please take time to rate me
Insert the memory stick into a USB port on your computer.
Windows will recognize the device,
and give you a choice of applications, i.e., play music with Windows Media Player, or, use Windows Explorer to browse.
Select Windows Explorer.
Click to select the files/folders.
Choose "Copy Files".
Copy into your "My Music" folder on your new computer.
It should be recognized by your computer.
I did a search for drivers and they are not needed for this model.
For music, After the computer has recognized it has been plugged in. Start, My Computer, and it should show up in there as (my sansa or sansa clip) something along those lines.
You may open it and drag your music files into the accroding folders inside the device.
OR You may use Windows Media Player 11 to Sync to your Mp3 Player. The Sansa Clip has problems with Windows Media Player 10 so i would reccomend using Media Player 11 to sync.
For future help or more questions please comment,
I hope this has helped :)
The problem you are having right now is because windows media player doesnt recognize your sansa..You need to make sure that your device mode is under MTP mode...To check that you need click on tools, menu, usb mode..and its going to show you the mode..select the appropriate one..Then make sure your computer has all the latest update from microsoft...check to see if your device is listed under device manager..if it is uninstall it and reinstall it..to check to see if the device is listed under device manager...click on start menu, right click on my computer, right click on properties, click on hardware and then device manager..sometimes it might have a yellow exclamations mark next to it..right click and uninsatll it and reinstall it..But make sure you have that device plug in on the back of your computer instead of the front..Let me know what happen before you rate me.. I hope that helps
Please rate accordingly
Do you have a subscription with Rhapsody or Napster?
If so, you need to log in for them to update your account, which will solve it.
If not, did you use your own music from CD's? Did you use Windows Media Player to copy the music to the computer? Did you change the default settings in Windows Media Player?
If so, the default settings for WMP are to "copy protect my music", which will give you this error. You will need to change the RIP Music settings in WMP. Tools>Options> un-check the copy protect my music option. You will then need to delete all the music you previously copied to the device and ti your PC an copy them again with theis new setting in place.
Finally, if you have the "Rhapsody" version, there is pre-loaded music on it that if not deleted, will cause this problem. You can format the device to remove the pre-loaded music, or manually delete it from the System folder.