Hello. I'm having issues with a broadband light on my 1701hg 2wire router coming on. If I reboot, it will work for awhile, then it comes back. I tried another ethernet cable, checked the connection to the wall socket (looked good, but I don't have a tester) and also make sure that my marvel yukon (local area connection) settings under properites, configure, power settings does not have the box checked to allow the computer to turn off the system for power savings. Any ideas? I'm using At&t for a service provider. The only thing that I haven't been able to check is the 2wire router itself.
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The broadband link light tells you the status of the connection between the modem and the broadband servers in your area. Green means everything is A-Ok while amber means your modem is not picking up a broadband signal.
Try turning the modem off and on and also make sure the cables are secure while you're at it. If the broadband light is still amber, the only thing you could do next is to call your internet service provider.
You have an outside connection issue. If the broadband link is red you are not receiving the internet service correctly from your provider. Need to call your cable/dsl provider and let them perform an over the phone check to make sure all is correct.
Turn everything off. Router, PC etc. all OFF. Then start the PC, wait 2 mins. Then plug in the power to the router. Then the cable into the PC. Then check fireware [Zone Alarm etc] to see if it is recognised as receiving data. Click on IE or Firefox. If this fails, do it again Have a coffee break. Remember the cable connects to the broadband and it flows in and out without the dreadful instruction CDs given you.
hi! first of all, let's try to make the broadband link light turn green. open any browser, go the modem's UI by typing gateway.2wire.net or homeportal/setup on the address bar, follow the onscreen instructions on running the system setup wizard. it should make the broadband link green now. for wireless connection, click on the airport icon, and select on the SSID or network name in the drop down menu. if ssid is not on the drop down menu, click on other. type the SSID in the network name field and wireless security is none. (SSID is the last 3 nos. of the SN)
hi! have you used this other identical 2wire modem before? if this other 2wire modem (is it the same 1701hg?) well you may need to configure the settings first. also 1000 series modems usually have 3 lights on it; power, broadband link, and local network. if these 3 lights are on, you may need to access the modem's user interface. assuming that all lights are green, on your computer directly attached to the 2wire, open up any browser, type in gateway.2wire.net. it will give you the network at a glance page. click on run system setup wizard, type in the system password. on the ppp authentication page, please check if it has your username & password (this is the one that you set up on your internet acct w/ your ISP), the next screen will establish a connection. (please tell me if you've got any error messages...)