Question about Western Digital My Book Essential 500GB External USB 2.0 - WDH1U5000N 500 GB Hard Drive

1 Answer

There..but not! all connected..but not in by the c drive like it use to be to put stuff in, it shows in hardware working fine.but not where it should be.so its hooked up..just not in use, cant find ''my book''.its not hooking up right .I have to keep removing it when it goes in as mass storage..instead of my book external by my c drive.this western digital essential edition Quick install ..My Book''External Desktop.Pleaseee help to hook this right.please...

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Didn't fix it..can't ..on disability..don't have money for your plan..I thopught yous were a tech support that we could get help period..not one of these where people always had to pay first. too bad sometimes people weren't just helpful...us older ones on disability could use that.i have a put to gether computer..no extra money,,and was just in need of help...and everything always costs but sorry...no its coneccted but not there and isnt working as my book so i have no idea. thanks but i cant. Diane

Posted on Jan 10, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Touro 1tb is lite up, but this isnt showing on my computer, it was working perfectly fine yesterday and now it doesnt, I have tried a different USB cable and this hasnt worked, please advise?


Hello Stellafox,

The issue you describe is generally a simple hardware failure but without further diagnostics it would be impossible to advise you as to where the failure resides. If you are technically capable, follow the directions below, if you even have to consider how capable you are, take it to a repair shop and ask them to try these steps.

First, connect the device to a different computer, listen carefully for clicking scratching or ticking sounds, if you hear any report back including your country and state/province and I can recommend a nearby recovery facility. If not proceed to check within computer management(Windows) or in disk utility(Mac) to see if the device is registered. If not remove it from it's enclosure (voiding any warranty) and repeat this step. If the device does not show up on Disk Management on two or more devices, striped of it's enclosure, again refer back and I will recommend a data recovery facility near you.

If it shows up at either stage, the problem is most likely logical in nature, check the size of the drive and ensure it roughly matches the stated size(won't be exact). If it does but the partitions show up as RAW or UNALLOCATED, advise and I can recommend a software solution for recovering your files, if it does not show up or shows up in a place like Device Manager but either does not show up or shows up as 0GB and or Uninitialized but refuses to initialize, again hardware failure we can connect you with a pro.

If you are looking at a software solution, ensure the computer you are connected to has sufficient space to recover all of you files or purchase and connect a new drive of appropriate size before proceeding. We can recommend software for this purpose or if you'd prefer a company who can dial in remotely and assist you with the recovery process.

Of note if you got to the step where the drive is removed from the case and it not only showed up but also has access to your files, back them up to a second device then purchase a USB/eSATA enclosure to put the drive into as the failure was in the enclosure and not the drive.

If none of these steps work or you get very different results, report back, be specific and include all the details you can think of and we will help you assess your next diagnostic step.

Hope this helps,

Chris

Oct 12, 2014 | Hitachi Touro Desk 1 TB USB 20 External...

6 Answers

External hard drive stopped working


plz try in another usb slot, if the problem persists then try to format the hdd and check.

Sep 02, 2008 | Seagate (ST3100203U2-RK) (ST3100203U2RK)...

1 Answer

I have a 250GB WD drive and it's working fine when connected to PC, but it doesn't show up when it's connected to TV... I tried it with a 500GB Seagate Portable drive and it's working fine in my TV......


Make sure that the File system of the HDD is not NTFS if it is then that could be the problem as NTFS is a format supported by windows and not many external hardware support it directly.
You can see the file system you have formatted it with by right clicking on the drive and selecting properties. You have to format the drive with FAT 32 to ensure better compatibility.

Jan 17, 2011 | Western Digital Hard Drives

2 Answers

Transfering photos to my Iomega Prestige 500GB Portable Hard Driv


Does the Iomega show up under 'my computer'?
It should be another drive (D, E, F whatever) and as such you put stuff on to it the same way you would put stuff on to your C drive.

Mar 16, 2010 | Iomega Prestige 500 GB USB 20 Hard Drive

1 Answer

I plug in my free agent go external hard drive to my pc but it wont even show that is connected in my drives... it works fine on my laptop all of the software is on the drive but I am unable to download it...


Sounds like either a Bios problem, or just needs drivers installed in the non working problem.

You may have a USB conflict.

Try to remove some items in your hardware manager under windows, then let windows re ad them, that may fix your problem.

Nov 13, 2009 | Seagate FreeAgent Go 120 GB USB 2.0 Hard...

1 Answer

Hi, my passport worked fine a couple of days ago whilst i was transfering data to vista. Today when trying to access it, it doesnt show up, it shows local disk but not as WD, and you cant see any...


First thing to try is other usb devices as well as trying the drive in a different port. Preferably one away from the original to make it use a differeant hardware controller inside your computer. Also try unpluggin all usbs and rebooting a couple of times.

And try your drive in another computer to make sure it is working. if it isn't it may just be the enclosure electronics are the problem. If you have important stuff on it then you can try taking the drive out of that and putting it into a universal usb drive enclosure to get it up and running again.

Oct 23, 2009 | Western Digital Passport 320GB External...

1 Answer

Iomega desktop hard drive doesnt connect to computer


Your pc is generally configured to save all stuff to C drive as its default. You could then cut and past it into your new drive or when you are downloading specify the drive letter of you 1tb drive to save to. If you do not do this it is normal for it to save to C drive-that is also what mine does. I doubt anything is wrong-it is just the default drive. It soulnds like it is connected-copy and paste something onto it to test it(dont cut and paste at this point as you need to be certain it works. When you have done this,, open up whatever you copied onto it and ensure it is ok.

Jun 11, 2009 | Iomega 1TB Desktop USB 2.0 Hard Drive

1 Answer

External Hard Drive connected but hidden !!!


Connect it to your computer.
Right click on my computer and select Manage
On the left side click on Disk management.

Now on the right side, look around and see if you spot the external drive there.

What do you see there?

Also look into device manager, then look for anything with ! or ? yellow marks.

May 03, 2009 | Western Digital WD Passport 250GB Portable...

2 Answers

Fantom Drive TFDU16072A Error


2009 06 30 - I just had a similar problem. The Fantom external drive was working fine, but I had to shut down due to a thunderstorm. When I restarted the PC, the drive was not showing up. WHAT I FOUND: First, I didn't find this solution anywhere - everything seemed to point to a new install (or at least how to reformat and start over.) BUT, I right clicked on Computer, Manage, Disk Management - it still didn't show. On the right, under More Actions, I clicked 'rescan disks'. Now it shows up! And all of my data is right there. Whew!

Mar 20, 2007 | MicroNet Technology Titanium (TFDU16072A)...

Not finding what you are looking for?
Western Digital My Book Essential 500GB External USB 2.0 - WDH1U5000N 500 GB Hard Drive Logo

Related Topics:

76 people viewed this question

Ask a Question

Usually answered in minutes!

Top Western Digital Hard Drives Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Mark Taylor
Mark Taylor

Level 3 Expert

728 Answers

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Are you a Western Digital Hard Drive Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...