Question about Microsoft Zune JS8-00001 Digital Media Player

1 Answer

Zune wont load

OK so im at school and i was lisening to my ipod. i turned it off and now it will turn on b/c i can see the screen turn on but its black puuuure black and i did the hard reset and every reset there is. I can see it reset and everything b/c the screen will turn on like a lighted up black but nothing it happening. im soo effing pised... someone help.?

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  • Anonymous Apr 17, 2009

    key pad not working

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  • Master
  • 1,990 Answers

This is how this problem should be resolved:

  1. Disconnect your Zune from USB and AC power sources.
  2. Because the player is frozen, its battery will drain—this is good. Wait until the battery is empty and the screen goes black. If the battery was fully charged, this might take a couple of hours.
  3. Wait until after noon GMT on January 1, 2009 (that's 7 a.m. Eastern or 4 a.m. Pacific time).
  4. Connect your Zune to either a USB port on the back or your computer or to AC power using the Zune AC Adapter and let it charge.
I cannot believe the savvy programmers for Zune did not identify this problem in advance

Posted on Jan 08, 2009

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