When we are using it, the belt just stops. Nothing else turns off and most of the time it will start right back up but not at the level of speed it was at when it quit. It starts back at the lowest level. What do we need to do to fix it?
I am a representative from Proform and saw that you posted something on fixya.com. I am a technition and work on machines regularly. We want out customers happy and their machines working. Please contact us at 1-800-999-3756. Any of our tech's that answer the phone will be able to assist you. Thanks.
Icon Health & Fitness
July 6, 2009
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Inspect the walking board and belt first.Feel the tecture at the outer edge of the belt, then feel the center. If it feel fuzzy, the walking belt is worn. Check the walking board for damage, deep scratches, excessive friction will cause an over current shutdown of the controller. If the walking belt and board are good, lubricate the walking board and belt and try again. Does the motor spark allot when running?? This will also cause over current. Have you tightened the belt (too tight??) After covering these suggestions, if the same problem is apparent, change the motor controller..
If it does this while you are exercising it is one of two problems. First make sure that the walk belt is adjusted correctly( you should be able to pick up the outer edge of belt about 1.5 inches), if the belt is tight enough, then remove the front cover ( 3 screws at fron and 2 or 3 under), start the treadmill with cover off and watch as you walk, see if the drive belt(small one going from motor to front roller),is still turning after you try to STOP the walk belt with your feet. If the drive belt still turns, see if the front roller stops but the drive pully (other end of drive belt)still turns. If so you need a front drive roller assy. Od if the belt(drive) quits while the motor stays running, adjust the motor, or replace the drive belt.
I had simillar problem. I have proform 830 QT. My trademill stops after 10 minutes of work out. Everything shuts down and the circuit breaker pops out.
Root cause:- no lubrication under walking belt. Caused the moter to over work (over heat) and hence te circuit breaker popped out to prevent blowing of motor.
Solution:- Apply the lubricant under walking belt and adjust the belt tension if needed.
Back ground:- Contact proform customer service at 1-888-533-1333 (http://www.iconservice.com/proform/faq_tread.html) and buy the treadmil cleaning kit or lubricant kit which comes with a wand for easy application. It may cost you 35 dollars including shipping. If you need to fix your treadmil right away, use NAPA silicon spray 8300. Proform actually tells do not use it as it may damage your belt. However the specialst who came to fix my treadmill just sprayed it and collected 100 dollars. When I called proform they told me lubricating will fix it and its my mistake to not trust them. I guess they knew exactly what they were saying.