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Hi,thanks for posting your Question..
Most times, when you keep using a TSU9400 remote which needs to be charged, and you always remove the charger from it and fix back when you need to charge it again..It makes the mouth of the port where you insert the pin charger to go weaker every time.. So in the issues you might need to replace the port where you insert the charger into..Or you can test out another charger first to confirm if it will charge properly.. If it does not charge,that means you might need to contact your repair canter in your area for help. It might also be a problem of firmware update too.. You can use the link below to know more about firmware update.. http://files.remotecentral.com/prontopro/index.html
Monica, I I'm Leonard. They call me "Bones" for short.
I'll just charge you 1/2 gold-pressed latinum, two Federation credits, or one quatloo. What ever you have on hand. Actually your in the "free section" so no charge.
The problem with universal remotes is they are very manufacture specific. There is no global/international standard on the programming codes. If it's "dead" you'll first need to replace the batteries. Flip it over, there should be a lid/cover that you can slip open with a finger press. They will typically take from two to four AA or AAA batteries.
But then you might not be able to put the cable on this remote anyhow as they are specialized. And usually the cable control has a universal remote for TV, DVD, etc., so you might just want to put your devices on it instead. At any rate, if you ask, you friendly cable guy should help you program in the codes at probably no charge.
Had same problem, and others have as well. It's not the contacts, but the design of the cradle - the contacts on the unit don't even touch the contacts on the cradle. The only way we get ours to charge is to balance something heavy on top of the remote while it's on the cradle to force the contacts to touch. We use a vase that's on the coffee table, believe it or not.
I recently had this same problem. The remote displayed a "low battery"
warning and could not be used, so I left it on the charger overnight and
the next morning, it still had no charge. Everything seemed to be fine
(and I verified that it was making good contact with the charger), but
it wouldn't charge.
Finally, I pulled out the battery to see if
there was any obvious problem. There didn't seem to be, but when I put
the battery back in, the remote suddenly started working (and showed
about a 75% charge).
So far, it seems to be working (and charging) correctly since then.
There are 4 reasons why your unit is behaving this way: 1. Charger is the problem. 2. The docking station is the broken. 3. The battery is broken or not accepting charge. 4. The actual unit is the problem. It is very hard to tell which one is causing this to happen. Let us do some troubleshooting first: 1. Plug your charger in an A/C outlet and make sure the red power light (left) is lit, otherwise the charger or the docking station is broken. 2. You can test the charger with a multimeter. Unplug the charger from the docking station and measure the voltage across the outside and inside, it should register more than 5 volts DC. If there is a 5Volt DC the docking station is the problem otherwise the charger is broken. 3. If the red power light is lit and the status light (right) is lit too, your docking station is broken. 4. If the red power light is lit, dock the unit into the charger, the status light (left) should turn red when your battery is accepting charge or turn blue when your battery is fully charged. 5. If the status light will not lit at all (while the red power light is on), tap the screen while the unit is docked on the charger. If the unit will become alive, you need a new battery otherwise you need a new unit.
12 hours is very long time to charge, the status light should turn to blue in less than 2 hours especially for a new battery.