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BenQ 5250c flatbed scanner

I get error code ffff:0024 when I try to scan

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  • Malena27 Jan 26, 2009

    Error 0024 i cant scan please help



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SOURCE: benq flatbed scanner error ffff;0024 will not operate or scan

Let me tell you my experience. I've read in one of these many contributions that a person, after many attempts, changed the converter and... IT WORKED. I did the same, as a final attempt, and it worked. Now then, I used a multiple voltage converter with both polarities. I switched it to 12 V, positive in the centre. One more thing: trying to recover my universal AD/DC adaptor, I bought a 12 V, 1 A converter and IT DIDN'T WORK. So be patient
Best regards Carlos

Posted on Apr 11, 2008

  • 23 Answers

SOURCE: benq flatbed sacanner is not working

As far i know this problem 0024 is concern about ur power adaptor is not passing the right voltage to scanner [ffff:0024] is power adaptor error . change the power adaptor to its genuine power adaptor , ur problem is solved

Posted on Jul 23, 2010

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1 Answer

Hi, I have a USB scanner, Acer 3300U that returns error code ffff:0024


If you happen to upgrade your system, it is recommended to roll back your driver.

You may examine also the power adapter that comes with it. If output voltage from the power adapter is dropping, better replace it. This affects the warming process of the scanner.

Good luck!

Dec 27, 2010 | Acer Scan to Web 3300U Flatbed Scanner

2 Answers

Code error ffff:0024


While I am trying to scan the images, I am getting the error Code[ffff:0024] & I am unable to scan anything from Epson 1500 model. While I switch on the scanner, it sounds lot from the scanner for continuous 2 minutes. I couldn't get scanned anything ... please
give me the solution.

Mar 30, 2009 | Acer Scan to Web 3300U Flatbed Scanner

2 Answers

Benq flatbed sacanner is not working


As far i know this problem 0024 is concern about ur power adaptor is not passing the right voltage to scanner [ffff:0024] is power adaptor error . change the power adaptor to its genuine power adaptor , ur problem is solved

Nov 18, 2008 | BenQ Scan to Web 4300U Flatbed Scanner

3 Answers

Benq flatbed scanner error ffff;0024 will not operate or scan


Hi,
This appears to be a software or communication between scanner and computer.
go for the usual re-installation of the software program being used, i.e paperport or similar.
try removing and reinstalling the scanner itself.
unplug the unit for between 30-60 minutes, to eliminate power pack overheating issues.
unplug the comms cable ( USB or other ) and re-connect.
Mike @ Compurepair.

Feb 19, 2008 | Office Equipment & Supplies

1 Answer

Benq scanner


did you try to uninstall driver completely and fater did you reinstall the driver ?

Feb 10, 2008 | Acer Scan to Web 3300U Flatbed Scanner

8 Answers

Getting error code Code[ffff:0024]while scanning


while i am trying to scan the images .. i am getting the error code like Code[ffff:0024] while warming up the scanner, besides a sound from the scanner making it power off (light inside the scanner goes off ) so that i could not get scanned anything ... what will be the reason ? please suggest me the trouble shoot kaarthik

Apr 14, 2007 | Acer Scan to Web 3300U Flatbed Scanner

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