Question about E-Machines eMachines Desktop PC

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Hi, I have a emachine desktop W3507 purchased two years ago, no longer have warrenty for it and it is stuck on the emachine screen. You cannot do anything to it. I have tried the f11 and f8 keying while starting up but does not work. What iniatially happened was my daughter was experiencing a stuck screen after startup but before desktop and I did the f11 according to the manual and did the good last configuration thing and it worked fine. Now after a week it is stuck on this emachine screen. I would appreciate any help with this as I dont know much about computers nor do I have the money to go out and buy her a new one. Thanks so much, Jodie

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  • oicu2a Jan 08, 2009

    Yes I have tried the disc but it is called windows xp media center version 2005 with update rollup 2--operating system disc. I have put it in and did startup and nothing, unless it is the wrong disc but that is the only one I have.

  • oicu2a Jan 08, 2009

    Yes I believe it is spinning..well I put it in and the light comes on like it is reading it. It sounds like it is reading it too. I really, really appreciate you helping me.

  • oicu2a Jan 08, 2009

    Yes that is the what is on the computer now. No it has not gotten hotter to my knowledge. No we have made no software or hardware changes. I am wondering if this has to do with the original problem..the screen got stuck on desktop but another screen in front of it said something about spyware issue...don't remember what it said exactly but it would be stuck there and that is when I did the f11 last configuration.

  • oicu2a Jan 08, 2009

    No the computer does not make any beeps or noises. I can do the compressed air cleaning, I have a can for keeping my laptop keyboard clean. I do know how to take the cover off however not sure where to clean once it is off. Thanks

  • oicu2a Jan 08, 2009

    I did the dust removal and no I do not know how to remove the RAM unless it is that long card like board when you want to add memory...I seen my son do that, and I think I see it (one) in there too.

  • oicu2a Jan 08, 2009

    Yes, I completed this process and nothing changes on the startup. No, my son added memory to his computer.

  • oicu2a Jan 08, 2009

    The computer is on a wireless network but I don't even have the USRobitics stick in it right now. Yes I appreciate all the help and I am doing everything that anyone is willing to give me instructions on. I do know that the initial problem was some kind of spyware screen message that it got stuck on. But we did the last known configuration process and thought it was done. I am not sure what you mean by going into setup and make the cd drive the first boot device...that may be only if I was connected to the internet so not sure what you would like me to do on this one. Thanks so much

  • oicu2a Jan 09, 2009

    Rebelyes--I did try the delete key tapping and that did not work either. Thanks for your effort!

  • oicu2a Jan 09, 2009

    Me and my daughter have taken turns searching for the clr_cmos item and have not found it on the mother board. We did find a bios config plastic yellow jumper on prongs and you can move it to another set. Tried that with f keys and nothing happened. I am very appreciative for everyone who have gave their advice in trying to help us. I think I will contact the local college and see if they take in computers for use in class repair specimans. I will still have it set up for tinkering if anyone has a brain storm for my to try. Thanks agian, Jodie

  • Axekick May 11, 2010

    'Lotek' meant for you to hit your appropriate special fucntion key(F2, F10, F11,etc..) key while booting up to go into your system BIOS. From there you would change the priority of your boot sequence so that it would first boot from your CD/DVD drive rather than your hard drive. If you could get that far then inserting your Restore CD would reformat and reinstall the Operating System to a similar condition it came from the factory in.



    However it sounds as if you are not able to get that far as you initially said that the F8 & F11 keys don't work when it starts up.



    I am really at a loss on how to advise you any further. Now knowing that it began with s "spyware message" it could be a boot sector virus. It could also be bad system memory, or a bad motherboard or hard drive.



    Emachine's are known to frequently have hardware failures however I know of 6 people who have used their E-Machines for 4+ years and they have only had minor issues but no component failures.



    If your son or anyone else you know has the same type of memory as that in your computer(PC4200 DDR2) then you may try swapping their memory with yours temporarily to eliminate the possibility of it being bad memory. Memory is relatively inexpensive so if that were to be the problem you could purchase and install the memory yourself. (I just found one stick of memory twice as large as your current memory for $12.99 plus shipping costs) - http://www.newegg.com/Product/Product.as...



    If it is a hard drive you could find a new one for approximately $50 and they are relatively easy to install. You would need to have a system restore disk for your computer to put Windows back on the new yard drive.



    Should you need a new motherboard it is rather complex to install one and would likely cost more than the computer is work.



    I really do not know how to advise you any further but you are welcome to ask any questions should they arise.



    Good luck.

  • rebelyes1 May 11, 2010

    and they are infamous for not having very good cooling systems. Do you know how to enter the bios setup? if not, there is no time like the present to learn...

  • Axekick May 11, 2010

    RAM is the same thing as Memory. It is approximately 5 or 6 inches long and 1 to 2 inches wide. I believe on your computer there should be two slots for memory and only one of them should be have a memory module in it unless you have added some since it was purchased from the retailer.



    At each end of the memory there is a plastic clip securing it in place. To remove it you would push downwards on the two clips simultaneously until they click open and your memory should then lift slightly from its socket. At that time you can grasp the outer corners of the memory and lift it from the socket it was seated in. Then keeping the compressed air can upright blow it quickly in that socket and use the air to blow off the contacts on the memory module itself. Afterwards reinsert the memory back into the same socket being mindful of the notch on the bottom edge of the memory so that it aligns properly with its socket. Push both ends simultaneously and Do Not use a rocking motion, try to push each end with the same amount of force. One end will likely snap in first and then push the other end down until it also locks in. The small plastic clips will automatically close on the memory once it is properly inserted.



    If you are comfortable doing this then I would give it a try, it is 'possible' it will resolve your problem.



    (Did your son remove the memory from this computer you are having troubles with? - it is possible your memory is bad and may need replaced is why I am asking)



  • Axekick May 11, 2010

    Just blow out the entire computer case until all visible dust is gone. Do so thoroughly around any fans that are visible. There should be one in the rear of the case, up near the top of the case and inside roughly in the middle of the computer covering the processor. Clear any vents or vent openings on the sides of the case as well.



    If you are still having problems respond again.



    Do you know how to remove the RAM(memory) from the computer?

  • Axekick May 11, 2010

    Does the computer make a beep or series of beeping noises after you try turning it on? (If so describe the pattern of the beeps. There are short beeps and long beeps and various combinations of short and long beeps that are used to help identify problems) Note that often one short beep is often considered normal but I doubt you are receiving that?



    Also if the computer has never been professionally serviced or cleaned by anyone it may need to be cleaned. This would involve removing the side panel and using a can of compressed air to blow out dust. If it has not been cleaned say so and I will try and provide you more precise instructions as excess dust can cause over-heating problems for a computer. (Cleaning it with compressed air is simple and should be done regularly with varying frequency depending on the environment the computer is located in)









  • rebelyes1 May 11, 2010

    is media center what you have on your puter right now? If its not then using that disc is going to give you a whole new set of problems... has the machine been getting hot quicker than it used to? Have you made any majot changes to it software or god forbid the hardware?

  • rebelyes1 May 11, 2010

    does the cd rom spin up like its trying to read the disc?

  • rebelyes1 May 11, 2010

    what happens if you put the recovery cd in? (Do you have a recovery cd?)

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When your computer first goes on tap the delete key (or f2 or f10 these are the most common) a several times and this will get you into the bios/cmos setup area. From there we can change the order of the boot devices such as cd-rom, hdd, floppy etc.; we want the cd-rom to be the first device to boot from, then it will run the recovery disc or xp disc etc.; to begin the repair process...

Posted on Jan 09, 2009

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Spyware issue? Disconnect your internet connection then try booting from the Windows disc. You may have to go into setup and make the CD/DVD ROM drive the first boot device. It may be that some malware got into your computer over the internet. Your problem could be a hardware or software issue. It is hard to say exactly what is wrong. But it seems that eMachines have their share of problems. You're getting a lot of response for your problem and hopefully someone will hit on the solution.

Posted on Jan 08, 2009

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