Question about Canon CanoScan 5000F Flatbed Scanner

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After i scan a document, the image appear in black screen. Why?

I tried scan a picture and documents and it doesn't show on my screen. It'show fully black screen. Help please

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Re: After i scan a document, the image appear in black...

Uninstall the software from pc and turn off. then restart and re-install software.

Posted on Jun 01, 2007

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How to have white background on small documents

All areas outside of the document will be black only. I don't know how you were getting white background.
If you want white background around your scanned image, a) stick the check (in this example) onto a white paper and scan the whole sheet. Ensure double detection is off. b) You can also do this in software, by cropping a larger area outside the scanned image.

There are many options to view the scanned image like Actual size or Fit or Fit vertically or Fit width. The same image will appear different in each case.

S. Mohan, India

Jun 27, 2013 | Canon DR-5010C Scanner

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Vertical Black Line

Probably there is nothing wrong with that scanner, just open and clean document feder with alcohol or glass cleaner.

Mar 29, 2013 | Canon PIXMA MX870 Wireless Office...

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When I'm scanning a document on Canon 7580 each page will show up on my computer screen with a slighly different margin (keeps shifting left to right). The document is being fed into the scanner...

Under CapturePerfect3, you can choose to deskew the scanned image while scanning itself. Also select 'Image only" radio button instead of 'Guide Plate'. The software will remove black borders around the image.
S. Mohan, Chennai, India

Jul 26, 2011 | Canon DR-9080C Path-Through Scanner

1 Answer

Scanner operates but only black scan appears

I have many years experience repairing Canon scanners so here is my suggestion for you.

If you try to scan in another peice of software is the image still black? Try using Microsoft paint to scan a document or picture in with. If you get a good image then the software your using to scan with needs to be corrected its probably a setting in the software.

If you scan with another piece of software like microsoft paint and the image is still black then my guess is that your imaging lens is defective on your scanner and will need to be replaced. If that is the case its probably cheaper to buy a new scanner then to have it replaced.

I hope this helps you out.

Feb 20, 2011 | Canon CanoScan 3000F Flatbed Scanner

1 Answer

My scanner scans black Does not scan document.

Does the scanning light come on? The light may be burned out. Also Try cleaning the scanning tip.

Jul 17, 2010 | Visioneer RoadWarrior Patriot Handheld...

1 Answer

Uneven black border showing up on scanned documents

Most scanners scan the whole "bed" not just the document lying on it. Where no part of the document covers the bed usually appears as black.

Normally when scanning you are offered and option whether to scan the whole document or a portion thereof. When previewed, a dotted line appears around the portion the scanner thinks you want, you have to re-arrange that box so that it lies just within the part or the document you require.

Should this not resolve the issue the menu options on
the left hand side of the Xerox web page should guide you to a resolution.

Mar 31, 2010 | Xerox DocuMate 632 Scanner

1 Answer

Hp scanjet 8250. I want to set my scanner to default to PDF when I am trying to email. That is the way we do most of our scanning and right now it defaults to RTF.

Have you considered simply scanning from within Adobe Acrobat or similar software that produces .pdf and then use the email feature within Acrobat?

As I look over the HP User Manual, I can't see any method to set the default output. It simply says...

Use the E-MAIL button() to scan documents or pictures and insert them in an e-mail message as an attachment. You must have an Internet connection and a supported e-mail application.
1. Place the original face down on the scanner glass or face up in the ADF. If you are scanning two-sided originals from an ADF, slide the DUPLEX switch to two-sided mode.
2.Press the E-MAIL button().A message appears asking if the original is a document or a picture.
3.Select Document or Picture, and click OK.Note:A preview image will not appear when scanning from the ADF. To change this preview setting, see the HP Photo & Imaging software Help.
4. Select the final scan area (the area inside the dotted lines) in the preview image.
5. Make adjustments to the preview image if needed.
6. Click Accept.The final scan area is scanned and your e-mail application is opened. The scanned image is added as an attachment to the e-mail message.
7. The Save As dialog box appears. Type a file name and choose a file type, and click OK.
8. Complete the e-mail as usual.

Aug 07, 2009 | HP Scanners

1 Answer

When scanning color document, blue tone is present as background shade

Have long experince with PixEdit program using Kodaks. PixEdit usually comes around it after a firmware upgrade on the scanner. Not sure about this specific model but at least OK on other models of Kodak.

Sep 25, 2008 | Xerox DOCUMATE 510 Flatbed Scanner

1 Answer

Documents scanned as 256 grey scale/TIFF show up as black pages.

Grey as you know is different shades of black. Uncompressed TIF can store this information. Compressed TIFF is not designed for this. Compressed TIFF is for blck & white only. Try JPG option. JPG can compress Color & Grey. For pure black & white chose TIFF compression.

S. Mohan, Chennai , India

Jan 05, 2007 | Canon DR-9080C Path-Through Scanner

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