After the intitial dell logo comes on the screen it is redirected to a screen saying that tehre is a problem with wondows and it can't be started. It has the options of safe mode, safe mode w/ networking, safe mode w/command prompt, or start from the last configuration that your computer worked properly. None of the choices will work. Then the computer displays a blue screen with another error message. The top reads "unmountable_boot_volume". Then it gives a little troubleshooting advice which were of no help and at the bottom reads 0X000000ED(0X82F9B030, 0xC000009C,0X00000000, 0x00000000) Any ideas?
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need. goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
No laptop is trashed when a password is lost. It just takes a little time to find out how to get into the system. I'll assume it is running XP Home that was originally installed on it from the specs I saw when researching. I'll also assume the password is not the one necessary to get into the BIOS CMOS setup- that one can normally be cleared by removing the CMOS battery and letting it set for a few hours or longer so the information is lost. The OS password can be cleared by making a bootable disk for that purpose. I have a Unix CD program that I made from information I downloaded from the Internet. You can do the same if you have access to a CD burner on another computer, say a friend's or one at work. I can get you the program's name if that's the route you want to take.
First, I want to know if you sees the Dell logo after turning on the laptop? If yes then this is no boot issue.
1. Immediately run the PSA. Make sure laptop is off. Press and hold down the Fn key, while holding down Fn key press the power button at the same time just once. Once the Dell screen loaded you can now let go of the Fn key. Check if the PSA will run short test for the LCD, RAM and HDD. When full color displays on the screen just press Y. PSA will continue. Just take note of any error code will appear on the screen such as 0141, 0142 and 0146 these are HDD failure errors which means HDD needs replacement. If the test says no errors found then proceed to step 2;
2. Try restarting the laptop once you see dell logo then keep tapping F8. Select last known good configuration. Press enter key. Just wait and check if laptop will load Windows. If not then, restart laptop keep tapping F8 try to select safe mode check if it will load Windows. If not then prepare the Windows OS disc the one came with your laptop.
3. While laptop is on insert the Windows OS disc. Restart the computer. On the Dell screen keep tapping on F12 to show boot menu. In the boot menu select CD/DVD ROM Drive. Press enter then keep tapping on space bar until it will say Windows loading files, please wait.
4. In the User Interface it will show you some options to select. Once the Install screen comes up look on the lower part select Repair Your Computer. If will ask you to do Startup Repair, please do start up repair. If fails try the System Restore. If fails then step 5;
5. If you have important files in your HDD then back up your files first. After backing up of files you can now install the Windows OS. Here is the process in installing the Windows OS. Insert the Windows OS disc, restart the laptop, keep tapping F12 on Dell screen, on boot menu select CD/DVD ROM Drive.Install the Windows OS. Just complete the installation.After the installation install the laptop drivers.