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You have either a pirated game or a game that was previously played on a hacked DS; this is an anti-piracy measure found in ROMs of the game or on cartridges that have been used in hacked devices. I had this exact thing happen to me as well. Wherever you bought it, you should return it immediately and get your money back.
its possible there could be too much dust or other small things stuck in the DS
game chip that it won't read it. this happens sometimes so just blow
at it a little. or keep trying to puit it in again to see if it works
or not. it's eaither that or the DS is in bad condition and will not
play games anymore. Also if you used a R4DS cartridge then that might be the reason, if it is a clone or fake
R4 then the hardware will brick any DS it is used in.
Yes,its due to many reasons. its general, may b there is some missing gamefile or the installation was not done properly at that time, it also due to some system inreq.ment. so i suggest to reinstall it otherwise remove it because it may harms ur system