When I log on to our network in the morning, the mouse refusess to work. No matter how much (or how little) I move it, or what surface I use, the cursor remains frozen. After I get a program or two started, it begins to work and is fine for the rest of the day.
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IF IT IS A USB MOUSE UNPLUG IT THEN PLUG IT BACK IN AFTER 5 SECS OR SO. IF THAT DON'T WORK TRY ANOTHER PORT IF IT IS A USB MOUSE. ALSO SOMETIMES OTHER DEVICES CAN CAUSE IT TO LOCK UP THAT MAY BE CONNECTED TO A USB PORT LIKE A PRINTER. MOST DESKTOPS COMPUTERS ALSO HAVE USB PORTS ON THE FRONT OR TOP OF THE MACHINE AS WELL AS THE BACK. GOOD LUCK.
IF YOUR SCREEN IS TOTALLY FROZEN THEN MORE THAN LIKELY IT IS A PROGRAM THAT IS CAUSING THE LOCKUP. THEN BOOT INTO SAFE MODE AND ROLL BACK THE REG A COUPLE OF LOGINS IF POSSIBLE. GOOD LUCK.
Have you checked the battery for the mouse? Try a new battery and see what happens? Also make sure you find the little button on the mouse and hold it for a few seconds to turn on! If none of these work; the laser is probably damaged.
mcdevito75 here, Sounds like the mouse itself is faulty, if the right button when depressed returns to position and you hear the familiar click, and you don"t hear that from the left button, then the mouse itself is faulty, ask Dell to send another mouse, it should be on warranttee with your new computer.
This is sort of general but it just may
Make sure your batteries are in
Make sure the transmitter dongle is in
Look on the transmitter and the mouse
itself (bottom) for a little tiny
button that says connect
or reconnect. Move the mouse about six
inches away from
the transmitter and press both the
transmitter and the mouse.
That should reestablish the signal
twixt the two.(or three KB)
Good morning! please check/review the cable connector connections of you're mouse & keyboard, it might be interchanged to its proper port terminal. If still not working, try to use another mouse & keyboard. best regards
Thanks! I fixed the problem by installing a USB mouse and using fn+f9. That unlocked the mouse so I could use the pointer leaving just the keyboard problem. I then tried reconnecting the wireless keyboard (by using the button on the receiver and under the keyboard) Hey Presto!!
I have a problem like this with the marble mouse ... relatively easy workaround for me is if I simply grab the trackball with my fingers, lift it slightly out of its cradle, and put it back down, it starts working again. It would be better if there were some way to prevent it from freezing in the first place.
I had another marble mouse a couple years ago that did not have this problem. Eventually one of its button switches went bad so I had to replace the mouse. This is the replacement.