I think i need to empty the filter but cant seem to find one on this machine, i think its blcked as the water is daining away very slowly and the drum is very tight to turn and there is lots of orange fluff under the drum please help as my boyfriend will kill me thank you
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Re: got lots of fluff under the drum
You will find the filter at the rear of washer..
Remove rear lower panel, on right you will see a large black hose that goes to the bottom of drum,
Undo clip that secures hose, and remove hose, be careful as there will be some water run out.
Remove plastic filter and ball inside hose, and clean filter, replace and fit hose back onto tub, making sure it is on properly.
Test for leaks before you refit rear panel back on.
You may have to repeat the process more than once if there is a lot of fluff present.
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There is a drain plug and filter under the drum. You access it from the front by taking the panel under the door off. Get ready for lots of water to come out when you take the drain plug off. Clean out the area of the filter and drain plug.
You probably have a blocked sump. Empty the machine by hand and remove as much water as possible because you will need to remove the sump hose which is under the machine, place a shallow bowl or dish under it before taking it off or you could flood the floor. I've no idea what machine or model you have but you will probably need to tilt the machine away from the sump (if it is at the rear of the machine then tilt it forward ) undo the clamp holding it on and carefully pull it free from the tub, clean it out and replace it
certain materials give off fluff and some others seem to attract it. you can try putting in similar materials together and avoid mixing turkish bath towels, blankets and jackets and such clothes having fluffy lining with normal clothes. Also try selecting higher water level (overriding the automatic selection) manually. Once when i had fluff on clothes, it turned out to be tissue paper from my child's jeans pockets. After cleaning the filter bag, run the machine empty at maximum water level every week. Hope one of these will help solve your problem.
1. Empty the drum via the filter / trap at the front (there is sometimes a drain pipe near the filter - otherwise be prepared to use lots of towels to soak up the water).
2. Check / clean the filter.
3. Ensure that the drainage pipe is not blocked.
4. Check that the pipe from the pump to the waste water pipe is not kinked / blocked.
5. Check that the pipe from the drum to the pump is not blocked.
6. Does the pump sound like it's trying to work? If not, it could be that the pump is dead. Pumps can often become blocked with fluff / slime from the machine.
We have a Samsung WF8604NGW front loading dimond 6kg washing machine. We
had the 5ud error message.
It turned out the filter was clogged with fluff from a new set of
bathroom mats my wife washed.
Put the machine on to drain (if poss) - should be 1 minute on our
machine however as the machine was so clogged it took around 15 to
Also use the draning tube located next to the filter (on our machine) to
get rid of as much water as poss.
Now remove filter and clear (warning some water will remain in the
Before spinning any laundry run the rinse cycle (with an empty drum) a
couple of times and clear the filter each time. If the filter is still
clogged the laundry will spin heavy as the water will still be in the
drum leaving you with no very dry laundry and a horrible noise during
Don't remove the filter prior to draining unless you want a massive flood! try laying the waste hose close to the floor into a suitable receptacle. If this isn't possible look to the front of the machine behind the kickplate for a small black drain hose which should do the same job. Once the machine is drained take a look at the filter and if blocked removed the culprit, if not blocked call in professional help.
Remove the filter draw on the bottom left, and wash out under running water to flush out all fluff.
Reach inside opening and clean as much fluff anf gunge as you can from the cavity.
Get a plastic bag tie, reach and feel for a small at the rear of the compartment, and poke hole clear..
If this does not solve the prob, then it is probably a sticking or faulty float valve., or switch.
This involves a complete strip down to access these components.
Plz rate my solution.
This model is a condenser dryer, at the bottom of the machine if you open up the flap you will see the condenser on the left hand side, the manufacturer recommends that you clean this unit once every month and also empty the reservoir and clean the fluff filter after every use. While this may seem like a lot of hard work there is a very good reason for this. I suspect that your problem is due to a build up of fluff and or gunge in the condenser and bottom of the machine. Remove the condenser and give it a good clean of all fluff, you can run water through it either in the sink or bath as the best way to do this it is very fiddley using just your hands. Next check to see if there is a build up of water in the back the machine where the condenser usually sits, you will have to lie on your stomach and reach into the back of the machine (OBVIOUSLY ENSURE THAT YOU HAVE UNPLUGGED FROM THE MAINS SUPPLY BEFORE YOU DO THIS!) along the floor of the machine you will feel a channel cut into the plastic which runs into the sump at the back of the machine, if you have not cleaned the machine properly this is probably blocked and is the culprit. With this blocked the water is unable to travel to the pump that takes the water from the condenser into the resevoir at the top of the machine, and therefore it stays in the machine and can get thrown about onto the electrics and could cause the machine to cut out and trip your electrics! If this is not blocked check the black rubber pipe leading from the pump to the reservoir is not blocked, failing that perhaps the pump (in the plastic case at the back of the machine) is faulty and will need to be replaced.