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It's the laser that is faulty. The laser retrieves information . Normally when you load a disc you will hear it speed up then slow down and as the laser reads the disc it sort of makes a noise like a small hiss or squeak.
i imagine yours will take the disc and then runs to full speed and after around 30secs you have the error message and it stops? . Depending on how your model loads the disc this can sometimes be the result of someone pulling open the drawer or pushing it shut. If it's self loading try getting a good disc cleaner .
They cost very little and it may be enough to clean the laser lense. So buy a basic cd or DVD cleaning kit . The disc will have small brushes on it to clean the laser .
Please follow the instructions below for unlocking your Philips HTS 3371 Please note: Unlocking a DVD player may invalidate the warranty. Unlock sequences may not work with some firmware updates and some DVD players have been damaged through failed attempts to unlock them. Unlocking your DVD player is done at your own risk.
1. Switch the DVD player ON 2. OPEN the disc tray 3. Key 9 9 9 9 0 using the Philips remote control supplied with the player 4. Press PLAY. The disc tray will close. 5. Switch the player OFF then switch ON again. 6. To test, play a disc from a region which was previously locked.
If it does not work the first time, switch the player off and back on, then try again.
This is a verified unlock method, but I was unable to confirm whether it works for players sold locked to Region 1 (North America). If you have a Region 1 player and the method above does not work, you will not be able to unlock your player.
Hello, I can most likely help you. I do telephone assistance over the phone and can repair all of the units inside your jukebox. Please email me, firstname.lastname@example.org and I'll email back my phone number.
The disk is probably corrupted. Try it on an another DVD player. If it doesn't work on anaother DVD player spray some furniture polish on the DVD, leave for 30secs / 1Min and rub down with a lint free cloth if the DVD ids not too badly corrupted you may get it to work by doing this.
If the DVD Player is the problem get a lens cleaner, £10 quid. insert the cleaner and follow the instructions.
Disc not loaded. Load a disc into the player, close the door and press PLAY.
The disc used may be defective. The disc used may be defective, try another disc.
disc is placed improperly in the tray. Make sure the disc is properly
placed and centered in the tray and if the disc has a label on one
side, make sure the label is facing up.
The disc is
dirty. Use a soft cloth to clean the disc by wiping in a straight line
from the center of the disc to the outside edge.
DualDisc or Flip Disc which does not meet the Compact Disc Digital
Audio Standard. Some music labels have recently introduced the DualDisc
for pre-recorded audio and video content. The DualDisc bonds DVD
content on one side 'back-to-back' with digital audio content on the
other side. However, the digital audio side does not meet the technical
specifications specified in the Compact Disc Digital Audio Standard.
For this Reason, DualDisc is not permitted to carry the CD logo.
Philips DVD and CD players and disc drives fully comply with the CD
specifications and therefore may not recognize the DualDisc. Attempting
to use DualDisc may lead to playback problems or jamming in the slot
loader or drive. The DVD video content on the DVD side of the
DualDisc should play on Philips DVD players and DVD drives. However,
Philips DVD players and drives do not support DVD Audio, and will not
play any DVD Audio content present on the DVD side of a DualDisc.
Philips will further investigate DualDisc and update this notice