Question about Lexmark X500n Color Laser All-in-One Printer

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Code E9 Service Call and Disgusting Sound

I have a disgusting sound along with the message E9 Service Call - OPC Marker Sensor - Does the OPC belt or photodeveloper cartridge need to be changed? Or, is it something else?

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  • boydmerriman Feb 09, 2009

    I am having trouble finding out what OPC is and where to get the parts to replace it. I am having same problem on two X500n printers.

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The photodeveloper cartridge needs to be changed.
i have two of the same printers. after swapping the photodeveloper cartridge, it worked again..

Posted on Dec 01, 2009

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Posted on Jan 02, 2017

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Error msg appear set belt cg dont know what to do.. am i have to replace the photodeveloper cg?


The error can either be caused by the OPC/OPC Marker assembly or the Main Motor assembly. Please follow the recommended troubleshooting steps:
  1. Power the printer off, remove and reseat the OPC unit, and power the machine back on. Print a test page. If error continues, proceed to step 2.
  2. Power the printer off and remove the OPC unit. Check the OPC Marker Sensor. If it is unsnapped or unplugged, reseat or replug it, and power the printer back on. Print a test page. If error continues, proceed to step 3.
  3. Remove the OPC unit and check it for scratches or defects. Also check the the markers on the OPC to make sure they are not damaged. Is the belt scratched or damaged? If the OPC is at or near the end of its life, OPC unit must be replaced. If the belt is in good condition, contact Lexmark technical support (if printer is under warranty) or your local authorized service provider for assistance.

Sep 30, 2010 | Lexmark C500n Laser Printer

1 Answer

What is (SVC E9 Error)


Hi there

The error indicated on the 8008, ‘SVC E9’ indicates the printer is not detecting the OPC belt as rotating in the printer. The printer ‘looks’ for two black squires on the left side of the OPC Belt (as viewed from the front of the printer) if the printer does not ‘see’ black squires the printer indicates the SVC E9 error.

If the printer is displaying the SVC E9 error the most likely cause is something to do with the OPC Belt, normally removing the OPC belt from the printer then re-seating the belt would resolve the problem in most cases, as the OPC belt may not be locating correctly in the printer.
Unfortunately you have already removed the OPC Belt from the printer without resolving the problem, it may however be worth removing the OPC belt again and to look at the green reflective surface to see if there any damage or if the green surface is fairly central and is no skewed or bent in any way.

Depending on which position the OPC belt stops in you may see the black squares down the left side of the belt, if you can see these and they don’t look damaged or scratched the printer should detect the OPC belt ok, so the problem may lie with the sensor on the printer its self.


Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Feb 18, 2010 | TallyGenicom 8008 Laser Printer

1 Answer

Tally t80063 service error 9


The SVC E9 error on the 8008 indicates a 'Belt Marker' error.
Basicaly the printer is not detecting the OPC belt rotating.
Check the OPC is not damaged, in particular check the left side of the OPC there should be a black squair that trips the light sensor which detects the OPC belt rotating. Check there is no damage here.

Locate the belt mamarker sensor, and clean it, this is on th left side of the pritner towards the top near the drum cleaner I think. It reflects of the left side of the OPC belt.

Check the OPC belt is turning, there could be a motor / drive problem.

Sep 16, 2009 | Tally T8006e Laser Printer

1 Answer

Error message svce 9 what does it mean ?


The SVC E9 error on the 8008 indicates a 'Belt Marker' error.
Basicaly the printer is not detecting the OPC belt rotating.
Check the OPC is not damaged, in particular check the left side of the OPC there should be a black squair that trips the light sensor which detects the OPC belt rotating. Check there is no damage here.

Locate the belt mamarker sensor, and clean it, this is on th left side of the pritner towards the top near the drum cleaner I think. It reflects of the left side of the OPC belt.

Check the OPC belt is turning, there could be a motor / drive problem.

Jul 16, 2009 | TallyGenicom 8008 Laser Printer

1 Answer

TALLY GENICOM 8008


The SVC E9 error indicates a 'BELT MARKER' error.
This means the printer is not detecting the OPC Belt as rotating.

This error can be caused by a damaged OPC belt, you can check this by removing the OPC belt from the printer and look at the OPC belt it should have a smooth green coating if there is damage to this belt it may cause this error.

The error can also be caused by a damaged 'Transfer Belt' when the OPC belt has been removed from the printer look inside the printer where the OPC belt used to be located you should see a black belt towards the back of the printer, if this belt is damaged it can also cause the error.

Ensure the OPC Belt locates in the printer correctly.

If the OPC belt and Transfer belt look to be free from damage and a are located correctly in the printer you may have a faulty belt marker sensor or faulty OPC belt.
You can try substituting the OPC belt for an alternative one if you have this available to see if you can narrow the problem down to the sensor.

Jan 23, 2009 | TallyGenicom 8008 Laser Printer

1 Answer

I own a Tally Genicom 8008 Laser printer. From the last print and after it appears the message: SVC E9 ERROR


The error indicated on the 8008, ‘SVC E9’ indicates the printer is not detecting the OPC Belt as rotating in the printer. The printer ‘looks’ for two black squires on the left side of the OPC Belt (as viewed from the front of the printer) if the printer does not ‘see’ black squires the printer indicates the SVC E9 error.

If the printer is displaying the SVC E9 error the most likely cause is something to do with the OPC Belt, normally removing the OPC belt from the printer then re-seating the belt would resolve the problem in most cases, as the OPC belt may not be locating correctly in the printer.
Unfortunately you have already removed the OPC Belt from the printer without resolving the problem, it may however be worth removing the OPC belt again and to look at the green reflective surface to see if there any damage or if the green surface is fairly central and is no skewed or bent in any way.

Depending on which position the OPC belt stops in you may see the black squares down the left side of the belt, if you can see these and they don’t look damaged or scratched the printer should detect the OPC belt ok, so the problem may lie with the sensor on the printer its self.

Jan 17, 2009 | TallyGenicom 8008 Laser Printer

1 Answer

I have a SVC E9 error what does that mean


SVC E9 is an OPC Marker sensor error. Here is the service manual. See page 64 (or2-4 in the manual) for troubleshooting steps:

http://transfer.barrister-net.com/download/Lexmark/Color%20Laser/Lexmark%E2%84%A2%20C500n%205023-110.pdf


Click on this link or copy and paste the complete link into your browser.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe

Jan 03, 2009 | Lexmark C500n Laser Printer

7 Answers

Error EE9 on Brother HL-2700CN


This is a sensor error (belt marker). Could be a piece of paper or such stuck in there from a previous jam futzing up the sensor. Are you comfortable poking around inside your printer?

Apr 24, 2007 | Brother HL 2700CN Laser Printer

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