Question about HP Multibay (DG189A) DVD-RW Burner

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MultiBay drive will not allow me to copy on to CD

I got this computer as present for christmas, has multiBay, it is a HP L1750 Microsoft XP home edition, I can play CD no problem but when I go to burn a CD or copy photos to CD the PC tells me put CD in Drive D when I already have one in. I am getting annoyed I must be doing something really stupid. Please help!!!

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You may not have the correct discs,check type of discs it takes,ie CD-R,CD+R,CD-RW,CD+RW.

Posted on Jan 08, 2009

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Posted on Jan 02, 2017

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DVD Player won't detected by system

Optical drives never require a driver when used in any Windows os from Win95 up. Windows XP, Windows Vista, & Windows 7 all provide native support that allows an optical drive to read a data or music disk and to burn a cd-r disk. No support for playing dvd disks, avi or mpeg video files, or for burning cd-rw or dvd disks. For those tasks, compatible 3rd. party recording & dvd decoding software is required. All modern optical drives are plug and play in all Windows OS's beginning with Windows 95.

If your drive has a [B]SCSI interface[/B], the SCSI Controller must be installed properly (via a driver) and displayed in Device Manager. Once accomplished, a SCSI drive becomes 100% plug and play just like SATA and IDE drives.

If your drive has a [B]SATA interface[/B], you'll need to locate/install a driver for the SATA controller before Windows XP can see/detect/auto-install the drive.

If your drive has an [B]IDE interface[/B] and if your problem is [B]non-detection[/B], ie: drive [B]is not listed[/B] in [B]My Computer[/B], and/or you get the following error message: [B]Windows cannot load the device driver for this hardware. The driver may be corrupted or missing (Code 39/19),[/B] this is a [B]registry problem.[/B] There's 5 different methods to fix this problem.... take your choice from below: (Note: All 5 fixes do exactly the same thing so there's no need to use more than one fix.) [B]Warning: Do not apply any of these fixes to optical drives having SATA or SCSI interface.[/B]

[B][COLOR="DarkOrange"]Fix #1:[/COLOR][/B] Please read post #24 in this thread: [url][/url]

It contains manual instructions on the [I]delete the upper and lower filters fix[/I], that will solve the problem.
If only one of the two filters are listed, just proceed with deleting the one only, then resume.
Alternately, you can use any of the other fixes listed below: (Fix #3 is the easiest of all to use)

[B][COLOR="DarkOrange"]Fix #2:[/COLOR][/B]
Also, there is a STICKY posted in this forum that contains a file from Microsoft and instructions that will do this registry edit automatically instead of having to do it manually.
You can find this thread here: [url][/url]

[B][COLOR="DarkOrange"]Fix #3:[/COLOR] [COLOR="Red"]- (recommended fix)[/COLOR][/B]
And here's another method [B]([/B] that will do this procedure automatically for you if you're afraid to edit the registry manually.
(automatic fix, post #7, download file: [COLOR="Magenta"][/COLOR])
Unzip the file, then launch it.
I highly recommend this fix to use over the others.
It's quick and requires no skill to use.[/code]

[B][COLOR="DarkOrange"]Fix #4:[/COLOR][/B]
Alternately, download and install the DVD fix from this Web site: [url][/url]

Download the file and save it to Desktop. Open an "admin" Command Prompt
Note: You must copy and paste (into Notepad) the text on the [B]Doug Knox page[/B] then save it as [B]xp_cd_dvd_fix.vbs[/B]
then run the .vbs file by typing the following at the console window:

[B]wscript.exe "%userprofile%\desktop\xp_cd_dvd_fix.vbs"[/B]

Now.... after performing this fix, don't reboot yet. Next, (in Device Manager), uninstall all optical drives listed
(if none are listed, continue with next step)...

Reboot the pc or "scan for hardware changes". Your drive(s) should now be visible in [B]My Computer[/B] and work properly.
If the drive still fails to work properly after performing any of these fixes, it most likely will need to be replaced.

Also, for optical drive problems in [B]Windows Vista[/B], read [url=""]this HP web page.[/url]

Even though it's for HP/Compaq machines, the same principals applies to all modern IDE optical drives regardless of brand.

If your drive stopped working after installing an Adobe product, please read [url=""]this thread.[/url] Note: about 2/3rds. down the page
is a video that shows how to perform the "delete upper and lower filters fix".

This is a multi-page thread dealing with issues of the optical drive and problems encountered in Windows XP and Vista.
It covers a lot of issues and the most common causes and solutions. [url=""]Click here[/url] to read the thread.

You can get instructions for performing this fix from Microsoft at [url=""]this page [in Windows XP][/url] and from [url=""]this page. [in Windows 2000][/url]

[B][COLOR="DarkOrange"]Fix #5:[/COLOR][/B]
And recently, Microsoft started an online [B]MS Fix-it program[/B] that will duplicate the [I]"delete upper and lower filters fix"[/I] shown above.
Instructions are posted here: [code][/code] and here:

[url=""]The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista[/url]

[url=""]Drive Does Not Work in Windows 8[/url]

Apr 15, 2014 | Samsung SH-M522 Burner

1 Answer

DVDRW writes are unreadable

Definitively it is not a codec problem

Mar 19, 2008 | Computers & Internet

1 Answer

Remove Write protection from DVD disc

1. Insert the DVD disc into the computer's DVD-ROM burner drive. Click on "Burn files to disc" from the window that automatically pops up.

2. Type a name for the DVD disc in the "Burn a Disc" box. Click "Show formatting options" and choose a formatting option.

3. Choose "Live File System" to allow files to be copied immediately to the DVD disc, much like sending data to a USB flash drive or floppy disk. Live File System discs can only be read by Windows XP or later versions. Choose "Mastered" to have files be copied to the DVD all at once. This is the standard burning method; discs can be played back on any DVD-ROM drive.

4. Click "Next" to prepare the disc. Files can now be copied to the disc using the selected method.

Sep 04, 2012 | HP Computers & Internet

1 Answer

In simple language, how do I burn a movie that I am playing on a NW8240

if you only have one cd/dvd drive you will have to copy the dvd into a folder first then burn it to a disk
click start all programs accessories windows explorer you will see your drives C: hard drive D:or E: your cd or dvd drive

to make a folder in windows explorer my documents right click select new folder you can name it then
right click on your dvd movie select copy then go to the newly made folder right click select paste
from there open up your burning program select make a dvd movie depending on which software you have this might differ
if you need more help with this post a reply

hope this helps

Nov 13, 2011 | HP Hewlett Packard HP Multibay nc6220...

3 Answers

HP 530 Laptop CD/DVD Drive Not Working

Please buy new CD/DVD drive since it wont open you cant event check using media. Its a possible mechanical failure.

Aug 17, 2009 | HP 530i (Q6750A) DVD±RW Dual Layer...

1 Answer

HP dvd740b Internal Dual Layer DVD Burner w/ LightScribe Issues

Common problem associated with XP SP3. After updating to SP3 there's a probem with CD/DVD recognition. Here's the Microsoft patch below:

Best of Luck!

May 18, 2009 | HP dvd740i DVD±RW Dual Layer Burner

1 Answer

Lite-on dvdrw lh-18a1p does no reconize music cd`s or dvd movies.

If you are trying to copy store bought dvds most have anti copying protection built in which will not allow a dvd burner to recognize them. I hope this helps.

Dec 23, 2008 | Lite On LH-18A1P DVD RW Dual Layer Burner

3 Answers

My CD RW/COMBO drive is not visible in My computer

Removing Drive in Device Manager
Remove the drive name from Device Manager:
Select the drive name.
Click the Uninstall or Remove button (in Windows XP this is the square button with a red X, ).
Click Yes or OK to remove the CD listing.
Do not restart the computer.
Close Device Manager .
If your computer has Windows XP, restart computer!

Dec 13, 2007 | HP (dc197x) CD-RW/DVD-ROM Combo Drive

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