Question about Xerox CopyCentre C20 Black and White Copier

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Xerox Copier Model XC1020

Still copies but the page is now black. Checked for pieces of paper inside machine; found nothing.

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  • bmacandrew Jan 11, 2009

    Technician feels problem may be with the drum since machine still copies. Thanks for your help.

  • Bon in MN Jan 30, 2009

    Yes my XC1020 copies are very DARK.



    If you say copy a BLANK sheet its very DARK .

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  • Xerox Master
  • 1,362 Answers

If the paper is black and the copies are coming out there is a problem with
1) the drum,
2) the transfer unit--- the unit under the drum, with thin wires,

Posted on Jan 08, 2009

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1 Answer

Where can I find supplies (Drum and Toner) for old Xerox model XC1020


The black toner cartridge is available through Amazon.com http://www.amazon.com/Brand-Genuine-Xerox-Cartridge-Designed/dp/B003KIYZSC . This site has the drum: http://www.tonercartridgedepot.com/xerox-xc1020-3433-d.html .

Some other sites list the supplies but these list them as In Stock today.

I hope this helps.

Cindy Wells

Jul 08, 2011 | Xerox Office Equipment & Supplies

1 Answer

I need Know, How enter to service mode


Press,,,,, Menu #1934 . What you may want to try first is to do what is called the Shading adjustment. That calibrates the scanner.
It would be found in the maintenance menu after you enter diagnostics.
You must place 5 pieces of white paper on the glass before you perform the adjustment.
There really is no way to increase the amount of toner concentration on that machine. You may very well have a defective ink cartridge. That is not uncommon on the C20. There is a metering blade in the toner cartridge that often times does not allow enough ink to be applied to the toner roller.

May 13, 2009 | Xerox CopyCentre C20 Black and White...

1 Answer

XEROX CopyCentre C20-Blank stripe going down side


Open the cover and put a piece of paper on only half the glass, and make a copy. BLOCK the left side of the glass with the blank paper.
See where it is blank. Most of the times that is a dirty or haved up mirror in the scan head. One of the small mirrors in the black assembly under the lamp. When a digital copier scanner optics become dirty, the image in that area becomes very light .

Mar 18, 2009 | Xerox CopyCentre C20 Black and White...

1 Answer

Paper Jam


Stick a 9x11 piece of cardboard down into the paper tray. It will push any small piece of paper that may be caught there.
Marue

Jan 26, 2009 | Brother Multi-Function Center MFC-240C...

1 Answer

I have a Xerox xc1020. it will not work. when i turn it on it moans, and than will try and warm up for a long time. can you help me


Wait a minute. I just answered this question to your name for an M20.. On an XC1020, that is different. If that is moaning I strongly suspect the toner cartridge if it just sits there and chugs without faulting out. Could be the drum . If it were the motor on that machien it would fault out. Now it depends on the model.
If it is an XC1020, I very strongly suspect the toner cartridge.
Again, let me know,we will start at the toner and drum on that one.

Jan 22, 2009 | Xerox CopyCentre C20 Black and White...

1 Answer

Xerox XC1020 White Bands running across copied page 4" apart


The metering blades in those cartridges go bad and do not allow the ink to get to the page. Look at the front of the toner cartridge, is should be a solid consistent black all the way across, if its streaky, not consistent all the way across replace the toner.
The other problem could be a dirty laser. If replacing the toner doesnt work let me know, I will tell you how to remove and clean the laser.

Jan 16, 2009 | Xerox CopyCentre C20 Black and White...

1 Answer

Xerox XC 1020 copier code H4


With "H4" flashing press:
1.Clear button
2.Auto button then again

3.Clear button
4.Auto button

It should be done quickly. If it's done quickly enough all lights on display should go off.

5.Enter number 14 (as if you are making 14 copies).
6. Press START/COPY button.

The machine goes back to normal. If not, thermistor on the fuser (heater) should be replaced.

Sep 02, 2008 | Office Equipment & Supplies

1 Answer

Crinkled paper


sound like you fuser is bad

Jul 08, 2008 | Office Equipment & Supplies

2 Answers

Xerox xc1020


is it a printer/copier?
yes....do both prints and copies off the glass come out black?
yes...probably a problem in the drum/ CRU area
No- prints OK but copies black lift the lid and watch the exposure lamp...does it light up? does it move? Both of these scenarios would usually bring up a fault code, so I would still be inclined towards the drum unit.Pull the unit out and make sure no paper has sneaked up between the drum and the exposure slot, or even into the drum unit. another cause could be a broken corotron wire (very thin wire close to the drum usually behind a grid (charge grid) If it is a customer replacement drum unit (CRU) the charge grid will be built into the unit and will require the whole thing replacing.......

Dec 27, 2007 | Xerox CopyCentre C20 Black and White...

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