Question about Canon PIXMA MX310 All-In-One Printer

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MY MX310 DOES NOT RING WHY?

WHEN SOMONE CALLS OR SENDS A FAX IT DOES NOT RING WHY.

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Plug a phone into it mine rings with the phone but not without...jer

Posted on Jan 08, 2009

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I am getting rid of my dedicated fax line and am adding it to my land line. I am told when I have a fax coming in I will hear a double ring which mean my fax line is ringing. How do I set my fax to...


There are two ways to configure a fax machine to answer the phone line. The first way is by pushing the "auto answer" key on the keyboard of the fax itself. When this key is used, the fax machine answers all calls that come in after a certain number of rings. The other way is to manually press the fax button when an incoming call is happening. You can set the number of rings for your machine to pick up by using the keys on the fax machine under the menu feature and then scroll using the up and down arrow keys until you see fax set up and then number of rings.

I have heard about the option that your speaking of, where they give you a separate phone number for your customers to fax when you own a business line but I don't know how the fax machine itself would be able to distinguish between the normal ring of a regular call and the double ring of the merged fax line call. I was told that when I set that up for my friends business recently, that the machine would auto recognize the double ring without any programming and to use the auto answer feature for all calls. He has not had any faxes yet (its a new business) so I can't say for sure if it works or not? I can say that none of his regular calls have been picked up by the fax so far though.

Nov 10, 2010 | Canon PIXMA MX310 All-In-One Printer

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I'm looking for a fax machine that will share a single phone line, so that incoming calls are routed to the phone and incoming faxes are routed to the fax machine. Is this a built in feature?


I don't really know of a fax machine that will do this automaticly. But you have hope at electronics stores or computer stores they sell a spiltter just for this use. All you do to hook it up is there is one spot to plug in the incoming phone line, then at the other end or side depending on type you buy. You'll have one output to fax and one to your telephone. You can fax or receive faxes and make calls. The splitter seperates the uincoming calls as to faxs or calls and sends them to the correct output.

Sep 25, 2009 | Lexmark X7170 All-In-One Scan/Copy/Fax and...

1 Answer

I live in Saskatchewan Canada and can send Faxes to British Columbia, but I cannot recieve from there.


Make sure whoever sends you the fax is using the full fax number - if that isn't the case, I would call your phone company to make sure your fax line is capable of receiving long distance calls.

May 05, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Fax interrupts phone calls


Go to the Canon Website downloads and drivers for the MX310
this page
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=15603

Download and use the update from 22 Aug 2008

This should solve your problem

Jan 15, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

I have a Canon MX310. When I receive a telephone call from a mobile phone, the fax machine cuts in and tries to receive. How do I stop this?


In the menu: Telephone Priority Mode will work. Also, set RING COUNT in RX SETTINGS under FAX SETTINGS to allow an answer machine to pick up the phone first. Also, you can ask your Telephone Co. for a distintive ring on you line, this will tell the unit that a fax is coming in. AT&T calls it the service "RingMaster" Good Luck, Joe Please remember to rate Techs who assist you for free :)

Oct 08, 2008 | Office Equipment & Supplies

1 Answer

Canon mx310


Did you connected the line at "L" slot or try with your phone operator to check your tel. lines

Jul 09, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

How can i make phone calls on canon mx310?


Are you sure the phone cable is in the right jack? Look for the icons beside the 2 jacks - the one that looks like a phone connects to the phone. You should also apply Canon's firware update at http://www.canon.com and search for fumx310swin1040en.exe if you have Windows or for an iMac the file is MX310 series Firmware Upgrade Utility Ver. 1.040 (Mac OS X) with a file name of fumx310sosx1040en.dmg

Too bad Canon can't be bothered to email it's registered users to notify them that the machine they sold us was shipped with defective firmware and attach the fix to the message to save us from hunting for the solution.

Jul 09, 2008 | Canon PIXMA MX310 All-In-One Printer

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