Question about Xerox DocuColor 12 Color Copier

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Xerox DC 50

Hi mrrightt
you tried yesterday to solve my problem with system failure 9-357 - remember? You told me to change fuses, ok, but where exactly are these fuses located on the machine?

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  • Xerox Master
  • 19,396 Answers

There are many experts on Fixya, please state again the original problem

Thanks.

Posted on Jan 08, 2009

  • Ginko
    Ginko Jan 08, 2009

    Hi there, this fuse thing sounds like rubbish to me, errors starting with 93: on this printer are ink system failure.


    I have a customer on the door, did you asked mrright prove and reference indicating his idea of the 9 fuses was right?


  • Ginko
    Ginko Jan 08, 2009

    9-357 is black toner sensor error.

    Remove black toner, unplug power cord , restart the machine and put back toner.

    If this does not work , clean the inside of the machine and replace toner.

    To clean the machine see: Clean your laser printer safely with these tips.

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I suggest trying an alternative power cord. It could be that a fuse has blown in the cord you are currently trying to use with your printer.

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