Question about Sony NW-HD5H (30 GB) MP3 Player

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No database found comes up HELP ME!

Got it secondhand tryin 2 put tracks on it but when have put track on it I disconnect it properly from USB but when when play NO DATABASE FOUND flashes plz must be someone out there who can help me plz Thanks

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Re: No database found comes up HELP ME! - Sony NW-HD5H (30 GB) MP3 Player MP3 & Digital Media Players

Try again from another pc or laptop...

Posted on Jun 01, 2007

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I want to organize my songs in folders instead of by artist or do I do that?

With the User Interface on the M42, that is not an available option. The player essentially finds all music on the player and puts each track's metadata (info about each track) into a database. As a result, you can only organize your songs by the available options of the database (e.g., Artist, Albums, Titles, Genres, etc.).

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The software that comes with your player uses an online database from "Gracenote" (link below)to name the tracks. When you copy from a CD the software recognises the disk & looks up the database to find the track info, if you are not connected to the internet or your firewall software is blocking the request it will not be able to retrieve the track info & will just name the tracks "track 1" etc. You can rename the track yourself in the program by highlighting the track in the PC software and pressing the right mouse button & choose "property" this opens a window where you can edit the track title but not the file name. You can update the tracks you already have by connecting to the internet then highlight & right click as before but now choose "get track info", the software will connect & retrieve the track info and ask if you want to change it. There is a problem with language CD's as they will often not be in the database and you will need to name them yourself. There are many helpful programs available (some free) to rename the tracks (technically known as ID3 tags). Search on the web for "mp3 tag software".

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The database has been corrupted, click HERE for how to properly format and reload firmware if need be...

Sep 30, 2008 | SanDisk Sansa e250 MP3 Player

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Deleting 'Bad Track'

I should have Googled this before posting. I'm not sure if I found the solution here or elsewhere but...
I deleted the /system/database folder and after it restarted and rebuilt the database the 'Bad Track' was gone. I was able to load the player with MP3s and it has worked flawlessly since.

Sep 10, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Bad Tracks

I'm not sure if this will work all of the time, or if it is the only way to do it so please excuse me if I'm wrong or if it doesn't work.

What I did was purged my device of all songs by going to "My Computer" and I clicked my device. I went to "MUSIC" and deleted everything. I Then switched to "MSC" as the USB Mode. I plugged it in my computer and then disconnected it so that it would restart. When it does it should say "Refreshing Database". When it was finished all the "Bad Tracks" were gone.

Jan 12, 2008 | SanDisk Sansa e250 MP3 Player

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Sansa music transfer problem

Thats probably the best idea to erase everything and start anew. You can format the device in My Computer>Device Name (e250)>Right Click on it and select Format. This will erase everything on your device. If you are getting Bad Track from just a few songs, just delete them as they may be corrupt. Also, you need to keep some free space on the device to create the database. Keep at least 6MB free for every GB. Best of Luck.

Oct 08, 2007 | SanDisk Sansa e200 MP3 Player

5 Answers

Bad tracks won't delete

Have you tried updating the firmware. Even if it is the lastest edition, download the firmware manually and run the software. Then format in Windows Media player. Best Regards Keith

Jan 27, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Adding music/software install

THREE things to check and do 1. xp 2sp must have it! 2. The model designed for media player 10, or download imesh. is free and more faster than media player. 3. if it is full delete at least 2 songs from the database of the 512 mp3 player. It easily get crazy when is fully loaded

Jan 25, 2007 | Samsung Yepp YP-T7JX MP3 Player

1 Answer

I really need help desperately!!!!

This Should fix it! Thank you for contacting SanDisk Technical Support. We should be able to fix your player. Disconnect the player from the computer if it is connected. Please copy and paste the following link into your web browser address bar, and then click Go or hit your Enter key. When prompted, choose the option to Save the file to your Desktop. Once you have downloaded the file, please follow these instructions. 1) Double click on My Computer so that you can see it on your screen. 2) Turn the player off. 3) On the top of the player is a Hold switch, move it to the right (toward the headphone jack) so you see Orange. 4) On the left hand side of the player is a Record button, press and hold it while connecting the player to the computer. Continue holding the Record button until you see a new icon under My Computer called 16MB FORMAT. Once you see that icon you may release the Record button. 5) Double click the file you downloaded earlier and run it. Follow all of the on-screen instructions, and when you get to the prompt where it asks you whether you would like to Format it, choose Yes. Once it is done, click Finish. 6) Disconnect the player and look at the screen. Several things will be displayed, and when you see Key Lock, System Shutdown, move the Hold switch on the top back to the left. 7) Turn the player on and watch the screen. If you see a Refresh Database Fail error, you will need to follow steps 1-7 again until you do not get the error. If it does not work the first time, it could take up to 3 times for it to work.

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Sony Walkman NW-HD3

hi nina,
i can solve ur problem. u jus have to download the sony sonic stage 4.3 software in ur pc. through this software u have to transfer ur music files to ur mp3 player, then it will work, u would get this software in the official site of sony.

have fun.

Nov 27, 2006 | Sony Network Walkman NW-HD3 MP3 Player

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