Question about HP iPAQ RX3715 Pocket PC

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My HP iPAQ rx3715 turns off

Hi! everytime I touch the back (battery part) of my pocket pc it always turns off..I've done hard resets already but I still have the same problem. What should I do? this started when I connected my pocket pc to my laptop which had a lot of viruses

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  • 164 Answers

I can only especulate on all the possible reasons, so let go one by one throuh them and their possible solutions:
1. The RX3000 Ipaq family has a known mechanical issue on the switch that senses when the back cover lid is properly closed.

When the switch is nor properly depressed, the PDA won't charge the battery if plugged on the cradle or to the USB sync cable, or won't turn on.

Remove the back cover lid and the battery, put them back again. Check the cover lid is placed flush and that there is not any gap between the cover and the PDA body.

Try again in power it on and/or charge the battery, confirming the orange LED light is turning on.

2. False contact on such back switch.

You need to find exactly where is located the switch that senses the battery cover lid.

It's located at the right/bottom side thru the battery bay. Check that there is not dirty or dust accumulated, causing that is sticky such area, which prevents such switch to work properly.

If you find nothing obvious, you can use small pieces of transparent tape (or masking tape) and put them on the internal side of the cover lid that is in contact with the switch (you have to locate first such area), put the battery and coverd lid again, and try to power it on. You can add a 2nd or 3rd layer of tape to depress such switch.

3. Broken cover lid. Check that is not broken in any part or corne rof it. If it's so, then replace it.

4. Defective switch.

Unfortunately is necessary to open the PDA and check with a continuity (or ohm meter) the performance of such swicth, which is easy but usually a technician does it.


You have the option of send it to be repaired, or try it yourself, which will require to buy a switch part, or pulled it from a PDA with possible working switch or the whole mainboard (or the mainboard alone) and swap the parts. It requires a minimum of technical skills to do it.

Best regards,

Posted on Jul 24, 2009

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1 Answer

My Ipaq rx3715 won't charge. "AC only"


its obsolete now, why use this thing?
wait for battery? then post?
or go to HP and ask them,
we are not HP, this is chat bs boxes here.

ever heard of HP? this is the official HP forum, try it?

If HP cant help you who can,
learn this ,when compelled to mess with obsolete products
buy 2 of them for like $3 on fleabay (most are in the trash now)
then mix and match parts, all day.
its obsolete, so doing tests on it lacking full spares is impossible.
why not buy a $3 used smart phone from same place,


https://h30434.www3.hp.com/

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1 Answer

The PC is not switching on


Hi. I assume that you plugged in your original battery after it was out a while. When your device's battery is drained, all the data in your device may be resetted (changes according to your backup battery's condition). So you should first try to plug it into AC power source for a couple of hours without touching it (Let the battery become usable enough). Then, your device should open without any error, but it may take a while because it will install the Operating System from ROM. In most cases, pluging out your battery won't destroy any internal parts of your device, it may just reset it to factory default settings. If there is an error, here is how you can hard reset your device:
HP iPAQ rx3715 Hard Reset:
1. Hold down the Mobile Media button (on the far left) and the iTask button.
2. Then press down the reset button with the styles for a few seconds until the screen goes dark.

3. To turn on your HP iPAQ after your hard reset, either press the reset button again, or plug it into an AC power source.
Hope this helps. 

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1 Answer

Hp ipaq 3715


Hopefully you can do a warranty repair, I'm pretty sure the main board is damaged since a hard reset should have taken you back to the factory defaults.

Dec 10, 2008 | HP iPAQ RX3715 Pocket PC

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Ipaq rx3715 won't reset.


The description you are providing indicates the PDA has problems in uploading the booting firmware to the memory.

Unfortunately, this means that it needs a professional technician to open and perform a diagnostics on it to fix it.

It may be a defective integrated circuit, or moisture or humidity that got inside de PDA.

Some times is possible to fix it with minor internal cleaning or with minor replacement of electronic parts, but other times is possible to fix it only with the replacement of the main board.

Bottom line, you need to have a quote for diagnostics and repair of it, and make the decision if is better for you to repair it or buy another one.

Best regards,

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On most HP pocket PC's, holding the power button momentarily will turn it off.

If you hold it too long, it will only turn off the backlight, but the unit will remain on.

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I had this happen and I had to get a new screen fitted.

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hard reset: Button 1 and 4 and press reset button with stylus

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try leaving battery out overnight.

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