Question about Microsoft Xbox 360 Console

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Rock Band PS2 Damaged

I have put in a claim with the service dept. I purchased the 1 yr. plan.I have been trying for a week to fax the receipt so they can send a new one but the lines are always busy. Is there an address I can mail it to so my son can play with his Christmas gift he has been waiting for?
My RMA # is 12110260.Please help me resolve this matter.
Thank you,
Debbie Gross
860-674-1915

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Unfortunately, with Microsoft seeming like they're always understaffed, you may have to wait. However, try calling the xbox 360 support line and dial the extension 0 to speak with a CS agent. Sometimes this helps getting you to an agent.

Hope this help!
Robert W.

Posted on Jan 09, 2009

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