Question about Brother MFC-8840D All-In-One Laser Printer

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Black copies and black scan

My brother MFC-8840D scans and copies black pages only but the light comes on too

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Sounds like you have a CCD problem or possibly a board. CCD stands for charge coupling device and its what interprets your scan original to convert it to digital form. these machines carry a 3 yr warranty. hopefully, its covered still.

hth,
razors

Posted on Jan 12, 2009

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Does the briothers mfc 8840d scan directly to a pdf


well if you got a software disk from brother when you bought the printer if that has a scaning program o it install the disc on your computer and open it, put the paper on the scanner and view the advanced settings on the scan program if it has any otherwise search the settings and find the extension or format that it saves in and change it to what you prefer

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Brother MFC-8840D printer w/false paper jam indication.


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Just got a new computer w/windows 7 and now my brother mfc-8840D won't scan to pdf now? Any ideas on a solution to fix?


How to get a MFC-8840/D/DN to scan to Windows 7 over the network or by USB:

First - Download the Windows Vista Full Driver & Software Package from Brother: Brother MFC-8840DN driver download page

Install the drivers using a custom install - pick only the Network scanning drivers, unless you want the other junk - no promises on how well the other stuff works.
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Alternatively, if connecting the MFC-8840DN to Windows 7 by USB, download the Printer and Scanner Driver for Local Connection. It is a separate download. Install only the Scanner driver.
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Once the Vista scanner driver is installed, you can test by running the built-in Windows 7 Scanner Wizard. Here are instructions on how to test.

As far as conversion to PDF, that will depend on the software. I am not sure if the Control Center or Paperport softwares work on Windows 7. I have not tried those. I have found that freeware STP will works fine.
Here is a link to the STP homepage.
Here is a link to how to use STP with the Brother MFC-8840DN

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1 Answer

Hi dear why my mfc8840d can't switch from fax function to copy and scan function


It sounds like you have some sort of printer error, you can try holding the stop button as you power up it will either tell you the error or clear it so you can copy and scan again.

Feb 01, 2010 | Brother MFC-8840D All-In-One Laser Printer

2 Answers

Copier, Printer black streaks on copy or all black page


Hello sir; Either drum cleaning blade or drum cartridge needto replace.

Aug 20, 2009 | Brother Printers & Copiers

1 Answer

I have a BROTHER MFC- 8860DN that makes black streaks on copies


If this is only happening with copies and not straight prints, it is possible that the problem is with the scanning unit. Use the soft cloth to clean the scanner area to the left side of the machine where pages are scanned when run through the page feeder. A spec of dust or other debris in this area will appear as a streak along the length of the page.

If it occurs on all prints, You may need to replace the drum or clean the fuser unit.

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1 Answer

Can't scan to PC with Brother MFC 8840D


My guess is a driver problem. I'm assuming you can print to it, so you know the USB connection is good. And you can make a copy (I assume), so you know the scanner mechanism and its connection with the rest of the machine works.
The scanner driver is separate from the printer driver. It's entirely possible to install and use the printer without having loaded the scanner driver. Best bet is to unplug the unit from your computer, then uninstall it completely from Windows. There may be an Uninstall program listed under Brother in your Start menu...All Programs... Or go to Start...Settings...Control Panel (or however your version of Windows get there) and open your Scanners and Cameras folder. If you find the Brother machine in there, Select it and click Remove. Do the same in the Printers folder.
Don't plug your machine back in until you have reinstalled the drivers. Go to www.brother-usa.com, and in the Service & Support box on the right, click Downloads. That will take you to a page where you'll select Multi-Function as your Product Group, then the model.
You'll get two lists of links. Forget Manuals, look at Drivers on the right.
Under Type of Software, click ALL. Select your OS.
You'll get a list of drivers and utilities for your model. Select the Full Package. Brother makes you accept the Terms of Use, then starts the download.
Look for Setup.exe in the main directory, or you may need to browse folders labeled with different language abbreviations to find it.
Start the installation, and don't plug your USB cable in until the computer tells you to. it will install the printer first, then return to install the scanner. It may require you to restart Windows more than once. Sorry.
Once you've suffered through all that it should be fine.

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1 Answer

My brother mfc - 8840D will not scan, please help


if it can copy copy correctly then its not the scanner. most likely you do not have the scanner software installed.

Dec 23, 2008 | Brother MFC-8840D All-In-One Laser Printer

1 Answer

Brother Scanner, scans the page but prints black and vertical


I called technical support for this issue previously with my brother mfc. It would only do this during color scanning. b&w scanning was just fine. The tech support put me through resetting the reference point of the scanner through a series of button pressing and closing and opening the paper feeder. I kept gettting the same lousy results. Then they determined that the scanner module needs replacing and I needed to take to the nearest service center.

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