a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
This is a problem with the Playstation 3 software becoming corrupt. It is very easy to fix if you follow my simple steps.
Please note, this method will erase your hard drive so any save games you had will be lost. All your online trophies will be preserved.
Turn your Playstation 3 off into standby mode (red light on)
Press and hold the power button. The Playstation 3 will beep when you first press it, then beep again 5 seconds later and then beep once more and turn off back into standby mode (red light on). You must now release the power button.
Press and hold the power again. The Playstation 3 will beep when you first press it, beep again 5 seconds later then there will be 2 quick beeps together. When you hear these 2 quick beeps release the power button.
Your Playstation 3 will now start up with a screen asking you to connect a controller via USB. Connect your controller and then press the PS button.
A menu will now be displayed on screen. Select option 5 "Restore PS3 System". This will then ask you to confirm that you wish to go ahead with the system restore. Accept whatever the Playstation 3 says.
The Playstation 3 will now go through the system restore process and re-install the system software back to out of the box status. You will have to set your user name, date and time and network settings again.
Once you have completed the above, the Playstation 3 will restart and spring back to life again!
I hope this helps all of those out there who are suffering this problem
Make sure the HDMI cable is connected to the HDMI OUT port on the
back of the PLAYSTATION 3 system. Connect the other end of the HDMI
cable into the HDMI Input port of the TV or display monitor.
While the PLAYSTATION 3 system is in standby mode (red light on the
front of the system), hold down the
touch-sensitive power button on the front of the system until the system
goes into standby mode again . (So the light cycle would go from:
red light --> green light --> then back to red light). This
will ensure that you have held down the power button long enough to
reset the Video Output Settings.
Turn on the PLAYSTATION 3 system and once the system finishes powering
up, the Video Output Settings will automatically reset to the standard
resolution (or detect the current display output settings of your
try rebuilding the database and the file system in recovery consol
to get to the recovery consol press and hold the power button when ps3 is in standby mode(red light) till you hear a double beep. sometimes the ps3 does a beep then another beep and goes back into standby thsi is fine just release the power and quikly press and hold it again till you get double beep.
like on my 80g system it goes like this
ps3 standby...press hold power.......beep .........beep........stanby again....release and hold power again.......beep .........double beep...release power now you should be in recovery menu.
your hard drive may be dying. or the file system may be corrupted.
before you get a new hard drive there are some tricks to try.
#1 remove the HDD and boot it up without it in, then turn off and put the HDD back in and boot again.
#2 rebuild the file system in the recovery menu
#3 rebuild the database in the recovery menu
To get to the recovery menu you need to press and hold the power button when the ps3 is in standby mode untill you hear a double beep then release. sometimes the ps3 will go back to standby mode before it does the double beep if it does just release the button and press and hold again real fast and wait for double beep.
here is what mine does
ps3 standby(red light) press hold power...........beep...............beep.........standby again, release hold............beep..................double beep ..release power button.
from the recovery consol you can rebuild the file system and database sometimes when they are corrupted it has same symptoms as a dying HDD.
P.S. rebuilding the file system and database will not lose any of your ps3 data, other options will though like the restore ps3 and format HDD. if the above tricks dont work try updating the firmware, if your at the current firmware you can re-install it from the recovery menu as well using a usb memory stick or a cd with the firmware on it.
if all that doesnt help it looks like its time to get a new HDD, but at least you can upgrade it to a bigger ps3 now. any sata laptop HDD should work. i think a 160gb HDD is only $50ish.
you could try to remove the hard drive then boot up, then put the hard drive back in and boot and see if that helps or you can try to rebuild the file system and database.
To get to ps3 recovery console to rebuild the database or the file system(neither will format the hard drive), when the ps3 is in standby mode(red light) press and hold the power button till you hear a double beep.
Most of the time the double beep comes after the ps3 beeps once then twice then turns red again when red again release and press again real fast and hold,... this time you will here a "beep" then " double beep beep" then you release and you will have the options to rebuild the database or the file system. basicly keep holding power button from standby till you here a double beep, if it shuts down try again, once you get the hang of it its easy.
if rebuild database and file system doesnt work then you may have to choose yes on the reformat option but it will wont hurt the ps3 itself just anything you have saved on it.
try removing the hard drive then booting it up then putting it back in and booting up again.
then try holding the power button while the ps3 is in standby (red light) till it beeps,... then beeps again,...then turns red again,....then let go and hold the power button again real fast you should hear beep....then a double beep beep. let go of button and you should see recovery console. choose rebuild file system. it will reboot and go through the rebuild steps. then if it still doesnt work go through the steps of recovery consol again and choose rebuild database.
try safemode hold down the power button while the console is in standby. the light will go from red to green.it will beep once flash green beep again, and then beep a third time. after the third beep the light will turn red.
once the light is red, take your finger off the power button and place it back on the power button. the light will go from red to green, beep once flash and then beep twice quickly. after it does the double beep, take your finge roff. the light will stay green and you'll get a screen asking you to connect the controller.
after connecting the controller, try option 3, or whichever option is restore filing system. this can possibly correct media loading and will 95% of the time fix the console when it freezes before loading up your icons(the xmb)