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I can not operate Internet - Dell Inspiron 1501 Notebook

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Hi there, my name is Alex and I am here to help solve this problem.

There are many ways why internet might not be operating.

1: Please check all your connections with the phone line and router are correct

2: You may have an antivirus with a built in Firewall which can block the traffic to internet to your computer

3: You may need to assign your computer with an IP address and possibly DNS addresses. Some internet companies assign connections with their own IP addresses automatically and if this is the case and you have put an IP address on your computer, then take it out, select to Optain IP address automatically. This type of connection is known as a dynamic connection and a static connection is when your ISP company assign your connection with your own IP ADDRESS

To check these settings, click start, configuration, control panel and select network connections

right click on local area connections and select properties. Click the bottom option Internet protocol (TCP/IP) and click properties. There you will find if your PC has an IP address assigned.

4: Your RJ45 connectors (These are the connectors which go into a LAN card and one end to the router may not be inserted correct or the ethernet cable may be damaged or wired incorrectly

5: The last option could be you have a Virus, malware, spyware or even third party software installed on your computer which is blocking access to the internet

I hope this info helps. Please let me know if you have any more questions. happy to help

Posted on Jan 08, 2009

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Posted on Jan 02, 2017

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