Question about Creative Labs Creative Technology Zen MP3 Player

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My zen won't charge or turn on

I have had it charging all day and then went to turn it on and nothing is happening.

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  • rallsisland2 Jan 08, 2009

    needed to charge it,a few hours later it would not turn on again...

  • yviec Jan 23, 2009

    I chahrged mine last night and this morning it will not turn on

  • Snow-Moon Feb 05, 2009

    Same here...
    I tried to charged it and now it won't turn on.


  • brady_king20 Apr 16, 2009

    my says a usb device has exceeded the power limits of its hub port for assistance in solving this problem click this message then that message says detach the device then then restart the usb or somethin any tips from anyone my email is brady_king2000@yahoo.com pleas write me subject under solution

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I got the same problem and i did what many people said which was to press the reset button and turn it on. i tried that a few times and it still wont charge.

Posted on May 26, 2010

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Press the restart button on the bottom right side of the player. Then try to start it, it should work.

Posted on Feb 19, 2009

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1 Answer

Zen wont turn on


when you put it to charge,the blue light beside the power button must blink...if thats happening,let it charge till it powers on...maybe an hour or so...

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On the bottom is a very small hole. Put a pin in and push, it will start your creative up again.

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My creative zen is completely dead it doesn't power on at all also it doesn't charge there is no power what so ever please help me


I have had the problem of the completely dead player after having it for less that an day. No response to any buttons, no response when plugged into USB to charge, and Windows sees it as an "unknown device" when plugged into the PC. It tried the reset hole, and still nothing.

Then I tried connecting it to the PC to charge and then using the reset hole. Success - the player sprang back to life, fully charged. Hope this helps someone.

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5 flashing blue lights...?


Sounds like your rechargable battery is done for. You can get a new one at newzenbattery.com and open your player yourself extremely easily by just watching a video or reading how to do it. No damage is done or anything and this seems like an easy fix.

Mar 23, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Wont turn on


Keep charging it, that's what happens at the initial charge stage. It will take maybe 24 hours to charge and then will turn on fine.

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