Question about Acer AL1916B 19" LCD Monitor

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Menu randomly pops up while pushing no buttons....

For some reason, the menu to change monitor settings will randomly pop up and block my screen for 30 or so seconds at a time. Sometimes this will happen every 3 or 4 minutes, but not usually that often. Hitting the buttons on the monitor will not make the menu go off and I'm actually not even sure if I am able to change the settings for the monitor. Also, related and almost just as annoying, when I try to turn off my monitor, say while the computer is still on because I won't be using it for a bit, hitting the power button will not turn off the monitor but instead bring up the settings menu. Nothing will make menu go off and eventually get fed up with trying to turn off my monitor. Sometimes hitting the power button 15 or more times will eventually turn it off, but it's a major pain. Any help would certainly be appreciated. I believe I still have time on my warranty, so if that seems like the best option than so be it. I figured that I would try here first. Thanks...

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  • Anonymous Dec 10, 2007

    i have the same trouble with my monitor i can't turn it off
    mine is a samsung 731n

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  • Acer Master
  • 1,314 Answers

It sounds like an issue with the power button board and I would certainly make use of the warranty option.

Posted on Jun 10, 2007

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1 Answer

RESET DELL MONITOR E1709WC



Instructions
    • 1 Push the "Menu" button on the front or side of your Dell monitor. The button's icon resembles a miniature monitor. This will open the main monitor setting menu. Push the button again to exit the main menu and open the OSD menu.
    • 2 Push the "Down Arrow" button on the monitor to scroll through the OSD menu. Stop at "Factory Reset." Push the "Menu" button to open the factory reset menu.
    • 3 Push the "Down Arrow" button to select "Position Settings Only" to reset the monitor's horizontal and vertical screen settings. Press the "Menu" button to activate the setting changes.
    • 4 Push the "Down Arrow" button to select "Color Settings Only" to reset the monitor's red, blue and green color settings. Press the "Menu" button to activate the setting changes.
    • 5 Push the "Down Arrow" button to select "All Settings" to restore the monitor to its original factory settings. Press the "Menu" button to activate the setting changes.
    • 6 Push the "Up Arrow" button to select "Exit" to leave the monitor reset menu. Press the "Menu" button to exit the OSD menu. Push the "Menu" button again to exit the main settings menu.


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You in USA---? I know two people in St. Louis named Nikki and nick.

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