Question about Hotpoint HTR15BBMRWW / HTR15BBMRAA / HTR15BBMRCC Top Freezer Refrigerator

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Duct from freezer to frig is blocked with ice, frig warm

The duct that allows cold air to travel from the freezer to the frig is blocked with ice. defrosting worked for a while but problem is back. There is condensation in the frig. I seem to have defrost problem, or the condensate tube is blocked? I do not see a pan at the bottom of the frig to check for water. There is a hole in the back of the freezer, it does not drain water.

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Give the unit a full defrost then unblock the drain hole. it sounds like the tiny defrost heater element may not be working and is therefore causing excess frost to build up on the freezer evaporator. also check door seals are not holled anywhere.

Posted on Jun 02, 2007


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Posted on Jan 02, 2017


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The freezer is cold but the lower section is warm.

If your freezer section has a knob that says "Colder" then set it to the left instead of
to "Colder"
Many people mistake this for a cold control but it only closes off airflow to
the lower compartment from the freezer section.
The freezer supplies cold air to the lower compartment. You may also want to see if the vent to the lower compartment is
blocked with ice. (The vent duct is the plastic duct in the freezer compartment).
hope this helps.

Jul 31, 2011 | Refrigerators

1 Answer

Freezer cools well, refirgator is warm, the vent that brings air from frezer to refrigator has no air movement, ice inside , i broke some ice with knife shoul di spray hot water to get rid rest , I did...

This answer will be somewhat long, but in order to understand the "fix" for your problem you need to understand how a refrigerator-freezer works.

Most units have ONE COMPRESSOR which usually cools the FREEZER. Then, to cool the fridge area, there is a DUCT or ducts between the freezer and the fridge area to move some small amount of very cold freezer air into the fridge section. In the old days this occurred by convection, but most newer units have a small fan in the duct to more dependably move the air.

The run time of the compressor, and thus the temperature of the freezer is usually controlled by a THERMOSTAT [usually with numbers on the dial]. A second control [usually with the letters A, B, C, and sometimes even D] operates either a DAMPER in the duct, or controls the duration of fan operation in order to control the temperature in the fridge section.

Under certain conditions of higher humidity, FROST [fine ice crystals] can build up in the duct, and on the fan if there is one, reducing or totally blocking the cold air flow from the freezer to the fridge section.

From your description of the freezer working well, but the fridge section being "warm" suggests that blockage of the duct is what has happened. However, there are a couple of other possibilities:

1. You inadvertantly moved the fridge control to a warmer setting,
2. You inadvertantly placed something in the freezer and/or fridge which BLOCKED the entrance or exit of the duct,

IF one of the above are the cause, a "manual" defrost of a few hours with the freezer and fridge doors open to allow warmer air in should melt out any frost/ice from the duct and allow the system to work properly. Depending on the severity of the frost/ice buildup, it could take a couple of days to fully melt all the frost/ice.

During the manual defrost ALL frozen and perishable foods should be temporary stored in an ice chest or cooler of some kind.

One more thing, in addition to heavy humidity, frost/ice buildup can also be caused by a defective automatic DEFROST TIMER. IF the system does not do its regular defrost cycle [usually an hour or two once in each 24 hours], then frost/ice buildup can occur even with "normal" humidities.

So, once you have the system back in operation, watch for the normal cycling of the defrost program, and if the problem continues, contact a qualified refrigeration repair technician to repair or replace the defrost TIMER.

Jul 13, 2011 | Refrigerators

1 Answer

Vegetable bin keep freezing food. Model # ED2CHOXKQ05

That can be the result of a couple things. Check to see if you hear the fan running in the freezer side? If not, since cold air falls, the cold air could be migrating from the freezer into the frig bottom section through the air duct hole in the back of the frig behind the crisper drawers. If the fan is running the check the air damper in the top left of the frig section. If the frig side is cold enough you should not feel air blowing through. Air flow is only very slight. You will have to remove some plastic cover or duct piece to see if it is closing. If the air damper seems to be working properly, you may have a refrigeration problem indicated by frost build up on the lower part of the freezer back wall. You may want to call in a pro at that point. Hope this helps point you in the right direction. Good Luck

Mar 12, 2011 | Whirlpool 25.3 Cu. Ft. Side-by-Side...

1 Answer

I have a magic chef refrigerator that is not cooling. The freezer is working but nothing is staying cold in the frig. Could this be the thermostat?? Don't want to replace frig for a number of reasons. ...

next time send the model number,where is the freezer is it on top or bottom or side by side,anyway all the fridge does is get cold in the freezer and the evaporator fan blows cold air from the freezer into the fridge section and then it returns to the freezer just goes around until it gets cold enough and then the t-stat tells it to shut down so if the freezer is cold you either have a bad fan motor,open the freezer you should hear the fan blowng around in there if not the evap fan motor is bad,also touch the back inside wall of the freezer if there's any frost or ice on the back inside wall you have a defrost problem,bad timer or board,bad defrost thermostat or a bad defrost heater,the ice doesn't melt off of evap coil because one of the parts have failed,the air ducts get blocked with ice and the cold air can't blow into the fridge section,or if you see ice on the ceiling,side and back walls the door was left open and the air ducts blocked with ice,or one more thing if the freezer is on top and you have water dripping into the fridge section the drain in the freezer is blocked and the defrost water can't go down the drain hose,the water is freezing the air ducts up,the drain has to be cleared and all the ice has to be melted out,and yes there is one more thing it could be, some fridges have a damper in them,all it is is a door that opens and closes to let the cold air from the freezer blow into the fridge section so this is why you have to send the model number.but your problem is the cold air in the freezer isn't getting blown into the fridge section because the fan isn't working or the air ducts are blocked with ice.

Dec 31, 2017 | Refrigerators

1 Answer

Freezer on top model. freezer works fine. Refg. isn't cold. light works. frig. isn't room temp so SOME cool air is getting in - not enough to preserve food.

The duct that allows the air to the bottom has frozen over. Put remaining food in an ice chest and unplug the unit for about six to eight hours. This will allow the ice to clear and restore airflow. If you want to hurry the process then you can use a hair dryer and blow it through the opening in the rear top of the refrigerator. Hope this helps. Good luck.

Mar 06, 2010 | Kenmore Refrigerators

1 Answer

I have a Jenn-Air side by side frig. The freezer side cools too cold, the frig side not enough. 2 weeks ago I took all the food out of freezer and noticed ice build up on back. I unplugged unit, let it...

If the freezer is staying cold it sounds like a defrost system problem. A bad timer, heater or thermostat can cause frost to build up on the coils and block air flow to the refrig side. Check out for troubleshooting the defroster problem.
There is a small duct between the freezer and refrigerator side if this is blocked the frig side won't cool.

Jan 09, 2010 | Jenn-Air JCD2389G Side by Side...

1 Answer

Problems with my GE frig side by side freezer working but not frig

check fan in freezer for blockage,damage or not working if fan hums and no air, blocked or seized -repair /replace if blowing air look for ice or blockage in fan duct and that damper is open

Oct 15, 2009 | Frigidaire Refrigerators

1 Answer

Ice Maker Not Making Ice

pls check the thermostat

Jul 23, 2009 | Refrigerators

1 Answer

Frig not getting cold

See if the coils are blocked with ice. Fridge gets cold air from freezer, ice would prevent this thus a warm fridge.

May 10, 2009 | Refrigerators

1 Answer

Fridge/Freezer combo - Freezer working fine but fridge is not

There is a duct between the freezer and refrigerator. Sometimes this duct blocks off with ice and won't allow airflow. Open your refrigerator door and check for air flow if there is none the duct needs to be defrosted. turn off freezer/ refrigerator and defrost.

Feb 24, 2009 | Hotpoint Freezers

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