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USB port cant regocnize my WD 500 gbyte hard disk

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Hi
Just unistall all usb controllers one by one from the device manager and restart your computer and then plug the harddisk into the usb drive. Your hardisk will work

Posted on Jan 08, 2009

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WD external HDD my passport 500 Gb . It's not correctly installed into my PC - PC can't find driver. System Windows XP


Maybe it's a power issue. Try a shorter usb cord or try a different usb port. If you are using an usb hub, try to connect the hard disk straight to the pc.

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WD Elements DCM BCCBAAA not working how to fixes this? plug in and no light comes on cant fin d removeble disc either


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.

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1 Answer

My WD My Book 500 GB is not recognized by the computer, gets hot and vibrates


An external storage-device has four major components:

* the USB cable

* the power-adapter

* the disk-drive inside the enclosure

* the USB-to-disk-drive adapter inside the enclosure.

One of these components has failed.

Try a different USB cable.

Try connecting to a different USB port on your computer.

Try connecting to a USB port on a different computer.

Take a "multi-meter" and measure both the voltage and amperage output from the AC adapter, and compare with the specifications on the label on the adapter.

Open the enclosure, and remove the disk-drive, and then connect it as a "slave" disk-drive in a desktop computer, to see if it works at all.

Purchase a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Get the part-number and serial-number from the label on your disk-drive, and access the manufacturer's web-site, and use "check warranty status", to see if they will replace the device, at minimal cost to you.

Note that W.D. has a "Customer Loyalty" program -- you can buy a new W.D. device, through the W.D. web-site, at a significant discount.

There exist commercial "data recovery" services that can try to repair your device, just long-enough to rescue and copy your files. For example, see: https://services.seagate.com/index.aspx?lng=en-US for a "no data - no charge" guarantee.

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1 Answer

Doesn't boot


The external storage device has several major components:
* USB cable
* external power-supply
* disk-drive inside the enclosure
* USB-to-disk-drive adapter inside the enclosure.
Try a different USB cable.
Try a different USB port on your computer.
Try a USB port on a different computer.
Take a multi-meter, and measure the output voltage/amperage of the power-supply,
and compare with the specifications on the label of the power-supply.
Open the enclosure, and remove the disk-drive, and attach it as a "slave" drive in a desktop computer, to see if bypassing the USB-to-disk-drive adapter bypasses the problem.
Look at the label on the disk-drive, for manufacturer, product-number, serial-number, and manufacture date. Access the manufacturer's web-site, and use "check warranty status" to see if the warranty still is valid. If so, the drive can be replaced, at minimal cost to you.
Buy a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.
Search online for a professional "data recovery service". For a significant fee, they can repair your disk-drive, just long-enough to copy your files to a new disk-drive.
Note that W.D. has a "Customer Loyalty" program. Buy a new W.D. disk-drive through the W.D. web-site, at a significant discount.

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1 Answer

WD elements SE 1TB Portable hard drive will power up and disk will spin but not showing up in my computer....


The external storage device has several major components:

* USB cable

* external power-supply

* disk-drive inside the enclosure

* USB-to-disk-drive adapter inside the enclosure.

Try a different USB cable.
Try a different USB port on your computer.
Try a USB port on a different computer.

Take a multi-meter, and measure the output voltage/amperage of the power-supply,
and compare with the specifications on the label of the power-supply.

Open the enclosure, and remove the disk-drive, and attach it as a "slave" drive in a desktop computer, to see if bypassing the USB-to-disk-drive adapter bypasses the problem.

Look at the label on the disk-drive, for manufacturer, product-number, serial-number, and manufacture date. Access the manufacturer's web-site, and use "check warranty status" to see if the warranty still is valid. If so, the drive can be replaced, at minimal cost to you.

Buy a new, compatible, disk-drive, and install it in the enclosure, to "revive" your external storage device.

Search online for a professional "data recovery service". For a significant fee, they can repair your disk-drive, just long-enough to copy your files to a new disk-drive.

Note that W.D. has a "Customer Loyalty" program. Buy a new W.D. disk-drive through the W.D. web-site, and you'll get a significant discount.

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4 Answers

I have XP and my WD hard drive will not recognize?


Try a different "data" cable between the computer and the WD unit.

Try connecting the unit to a different computer.
If it still does not work, then either:
* the USB-to-disk-drive adapter, inside the casing, has failed,
* the disk-drive, inside the casing, has failed.

Disassemble the unit, and remove the disk-drive.
Connect the disk-drive as a "slave" disk-drive to a computer, to see if the disk-drive is OK, i.e., the USB-interface is the problem.

Copy the serial-number of the disk-drive, and use it to "check warranty status" on WD's web-site. If the drive is still under warranty, WD will replace it.
If not under warranty, WD has a "Customer Loyalty Program", i.e., buy another MyBook through their web-site, and get about a 20% discount, as a current WD customer.

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1 Answer

Wd and Seagate usb hard drives attached to computer Will not boot when WD usb hd on Seagate makes no difference


Check the drive letter assignment for the disks, and make sure it is not the C: driver.
I am assuming you can boot and then plug the disk, right?
So use the Disk Manager to check the driver letter, and change it if it is conflicting with another disk.

Jules

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1 Answer

Computer freezes cause of WDexternal hard disk


does your wd external hard disk use external power or bus power.... if it uses external power this effect could be due to feeding of power from the external power to the usb port...

Nov 07, 2008 | Western Digital My Book Essential Edition...

1 Answer

WD My Book Essential Edition 500 GB Exetrnal Hard disk , Intalling problems


dear eVoTech


enter device manager by type devmgmt.msc, select universal serial bus (USB), you can see what problem at USB, right click to conflict port delete the port who's conflict.
restart your computer.


trying to connect your ext. Harddisk again



oke



cropp

Mar 18, 2008 | Computers & Internet

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