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The waste toner tank may be full. Please open the front cover( where the toner bottles are located). You will find a transparent "L " shaped box is the waste toner tank. You may pull it out and replace it.
The life of the waste toner container unit is approximately 1,250 pages for full color 5% image printing or 5,000 pages for black printing. When the life span of the waste toner container has expired, Replace/Install Waste Toner Tank appears on the display of the control panel, indicating the waste toner container needs to be replaced. Otherwise your printer stops printing.
To replace the waste toner container:
1 Turn the machine off, then wait a few minutes for the machine to cool.
2 Open the front cover.
3 Pull the waste toner container out of the machine using its handle.
--- above from manual, following is my paraphrasing due to lack of pictures --- 4. remove the container cap from the back side and cap the opening
5. take the new waste container out of its package
6. install the new waste toner container.
___________ You may wish to TRY EMPTYING the waste toner, but you will find toner is the messiest and possibly dangerous (inhallation, etc) stuff you've worked with. it is an extremely find powder and can cause an awful mess and is best disposed of by capping and replacing the container with a new one (shop around to find them).
DO NOT attempt to vacuum up toner - just my personal opinion - I suspect many vacuums may not have fine enough "bags" to capture this intentionally very fine dust. BUT Toner vacuums do exist and some "may" work.
The waste toner container is inside the front cover at the bottom right. If you work for a business you should purchase a new one. If not you may be able to empty it into a another container and seal it before putting into the bin.
The wate motor transfers (you guess it) waste toner to the waste toner bottle. If the bottle fills up, the motor cannot transfer more waste to it. This is rare, for the printer should ask for a new waste toner bottle when the previous one fills. However,it happens frequently when users try to empty and clean the bottle instead of replacing it.
If a new waste toner bottle is in place, then the printer needs a new motor, which can only be purchased through an Authorized Service Center.