Question about Canon ES50 8mm Camcorder

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Tape won't load (where's the dew sensor)

Hi, I have the same problem as a previous poster with my Canon ES50 not being able to load a tape. The tape carriage loads fine with no tape in it, but when i try and put a tape in it, the carriage clicks into place (horizontally which is manually controlled), but does not descend (automatic part of the loading procedure). The motor whirs for a second or 2, and then the carriage ejects. The same thing happens whether I use the battery or the power supply without a bettery connected. When closing the carriage with no tape, I'd think that there was no problem at all. All this leads me to think that it is the dew/humidity sensor as you've mentioned for the previous poster. My questions are: is there any way to reset the dew/humidity sensor and tell it "hey, it's dry, don't worry" or is this a "once it's tripped there's no turning back" sensor? or is there any way to bypass the sensor so that it won't block the loading/playing/recording of the tape? Thanks!

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Posted on Jan 02, 2017

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SOURCE: Playback & Ejection Problem

Hi, You usually get an EJECT TAPE when the camcorder has found an internal problem and either the videocassette or the camera itself has developed a problem. In you case, it looks like you tape has a problem. Daniel

Posted on Feb 16, 2006

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SOURCE: Tape won't come out!

I had the exact same problem, and just by dumb luck, I managed to get the tape compartment to pop open after trying hundreds of things. Maybe this will work for you too...who knows??? What I did was to first remove the battery and AC power to "reset" the camera (I guess). I then put the battery back in place and WHILE HOLDING THE CAMERA IN THE UPRIGHT (AS IF USING THE CAMERA FOR VIDEO) POSITION, I pushed the "Open/Eject" latch. VIOLA!!! Like I said, it may be dumb luck, but I haven't had the problem again. It may be that gravity helped to take the stress off the ejecting mechanism...dunno???? BTW, when I was having the problem, the mechanism would "click" 3 or 4 times while trying to move the tape out. Good luck!!! I hope this helps someone!

Posted on Aug 16, 2006

SOURCE: Message reads eject. won't eject

My camera did the exact same thing. I called Canon tech support and they advised to unplug power cord, remove large main battery, and remove smallbackup battery. The small back up battery is under a small door under the main backup battery. With everything disconnected, turn camera to "camera" and then to "vcr" and then to off. Wait a few seconds. Put everything back together and try to eject again. The tech said that resets all the mechanical parts. However, it did not work for me. They now want me to send it to them for a paid repair. I have done some research on the internet and this is a VERY commom problem and it usually costs about $150 to correct via Cannon. Many times the problem occurs again. I am very very frustrated. I pulled my camera out last night to get it ready as my wife is 9months into her pregnancy. Now, I have to send my camera away for 5-9 days. Really really upset.

Posted on May 29, 2007

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SOURCE: Canon MVX200 will not load dv tape

The "remove Tape" error message on Canon DV camcorders is a general message meaning something is not correct with the tape transport system. These are miniature precision mechanisms and It could be anything from dew sensors to head motor, capstan drive etc. If the cassette drawer closes OK with no tape inserted then the tape sensor/ end tape sensor is operating. With no tape inserted the head drum does not run when the drawer closes but it does with a tape present. Does the head drum start up when you load a tape or is there no noise at all? If the head runs then it is possible the capstan is not starting or is jammed. If the head does not run then the cure will be either extremely tedious and delicate or very expensive. These units do not dismantle easily so unless you have some experience with this, or are willing to take a risk, then I would not recommend it. However, without such action you may have to write-off the unit anyway. Canon's repair charge will exceed the camera's value unless it's still under warranty. Your best option would be to find a local repairer that is willing to look at it, but I wouldn't be too optimistic .To some, this error message is a major issue when deciding to buying canon dv cameras. However, they are great little cameras and treated kindly will give many hours of excellent service. Don't store the camera with tapes loaded. don't subject it to sudden temperature changes or excessive vibration. Store it in a dry protected atmosphere and refrain from taking it onto the beach (salt AND sand !!!!) when on holiday etc.

Posted on Dec 18, 2007

  • 1 Answer

SOURCE: Tape Ejection Problem

I have both the willful zoom and the unwilling cassette problems. In the past I have briefly fixed the zoom by opening the door and gently probing the cable to the zoom button. This only worked for a couple of weeks then reverted to same crazed performance. Then last month the "remove the cassette" madness started (bear in mind, I have only recorded perhaps 15 cassettes on this damn thing). Nothing worked. Until tonight when I simply lightly smacked the unit down flat on the manual resting on my desktop. Did this a few times and BOTH the zoom and cassette door started responding properly. I'll see how long this lasts, but it beats buying a new one or dealing with Canon. Never again.

Posted on Mar 09, 2008

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When I turn the camcorder on, DEW shores on the screen, then it moves from the right to left of screen and camcorder shuts down


Moisture is an enemy of any tape based system. The moisture can cause the tape to "stick" to the rotating heads damaging both the tape and heads. This is why there is a "dew" sensor inside the tape compartment. The screen message indicates that the sensor has detected an excess mount of moisture and won't let the unit load a tape until the problem is cleared. Try leaving the unit open and pointing a hair dryer at it from a distance of about 12"-18". The warm dry air should remove any moisture that exists. Should this not resolve the problem, there is a defect in the sensor and it might need to be replaced.

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This is caused by problems with the mechanism. There should be an indicator on the LCD screen when this happens. If the indicator shows a teardrop, it means the unit thinks it has moisture (dew sensor).
The most likely fault is a defective capstan motor, the motor that moves the tape through the camera. Time for a Canon service center.

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This problem is usually related to the Dew Sensor, Unfortunately you can not by-pass the dew sensor. I paid a repair to fix, but he could not. Canon must repair the dew sensor.
I have same prob. I just capture directly to computer since my tape will not open. I would be interested in buying cameras like this, i can use them to still monitor images.
thebardeo@yahoo.com

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The dew warning is caused by moisture in the tape deck. LEAVING THE CAMERA OPEN FOR SEVERAL HOURS WILL SOMETIMES CURE THIS. If it does not, the dew sensor must be reset and a factory service station is the only solution. The circuit board which contains the sensor will probably need to be replaced.
Most equiptment has a standard refurbishment program and I would estimate that the cost of repair is between $150 and $200 dollars. A word of caution, never leave a tape in a camcorder as this is a magnate for moisture.

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rub the dew sensor with q-tip & alcohol and the condensation warning should disappear!

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Canon GL2: eject tape/ condensation error... service locations??


Dear Sheryl Bahr
Hi!!!
The audio in 16 bits of my Canon GL2 is cutting on player (failling) after the recording.
This problem is intermittent.Please can you help me
My email adress is: ednelson.sm@gmail.com
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1 Answer

Canon MVX200 will not load dv tape


The "remove Tape" error message on Canon DV camcorders is a general message meaning something is not correct with the tape transport system. These are miniature precision mechanisms and It could be anything from dew sensors to head motor, capstan drive etc. If the cassette drawer closes OK with no tape inserted then the tape sensor/ end tape sensor is operating. With no tape inserted the head drum does not run when the drawer closes but it does with a tape present. Does the head drum start up when you load a tape or is there no noise at all? If the head runs then it is possible the capstan is not starting or is jammed. If the head does not run then the cure will be either extremely tedious and delicate or very expensive. These units do not dismantle easily so unless you have some experience with this, or are willing to take a risk, then I would not recommend it. However, without such action you may have to write-off the unit anyway. Canon's repair charge will exceed the camera's value unless it's still under warranty. Your best option would be to find a local repairer that is willing to look at it, but I wouldn't be too optimistic .To some, this error message is a major issue when deciding to buying canon dv cameras. However, they are great little cameras and treated kindly will give many hours of excellent service. Don't store the camera with tapes loaded. don't subject it to sudden temperature changes or excessive vibration. Store it in a dry protected atmosphere and refrain from taking it onto the beach (salt AND sand !!!!) when on holiday etc.

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I'm not from the UK so can't help you find a lab. but regarding your problem - The fact that it works well without a tape tells us that the load motor and possibly even the capstan motor and associated mechanisms are working. It doesn't tell us much about anything else though. Could be that the head drum is not spinning - This can be the result of a siezed drum motor, or power supply fault(if seized it will draw excess current, thus giving a battery warning indication). A faulty, or possibly even a correcly working dew sensor - This will allow the heads to spin, but prevent the tape from actually lacing up. This is a 'hard' one really, because if the dew sensor is faulty you will get this problem, but you will get the same problem when the sensor is working and actually doing its job in that it has really detected moisture. There are many other possible causes too. The first thing to look for is to see if the heads are spinning - or at least see if they *try* to spin, because unless they *are* spinning the tape will never load. Also, the heads *shouldn't* be spinning with no tape inserted - if they are then this suggests that the dew sensor has been activated (the heads are made to spin under this condition in an attempt to dry things out). If this gives no clues, the next step would probably be to dismantle the thing and attempt to load a tape by hand (looking for signs of jamming mechanism, etc. Anything more serious than this is one for the workshop. Platano guatemalteco? Good luck!

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4 Answers

Tape won't load


probobly some problem withthe load motor/ The first thing to look for is to see if the heads are spinning - or at least see if they *try* to spin, because unless they *are* spinning the tape will never load. Also, the heads *shouldn't* be spinning with no tape inserted - if they are then this suggests that the dew sensor has been activated (the heads are made to spin under this condition in an attempt to dry things out). If this gives no clues, the next step would probably be to dismantle the thing and attempt to load a tape by hand (looking for signs of jamming mechanism, etc. Anything more serious than this is one for the workshop

Mar 14, 2006 | Canon ES50 8mm Camcorder

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